Inbound Sales Executive

Midas Selection (Midlands) Ltd; England; On-site; GBP 25,000 - 27,000; Full time

Job summary

A leading provider in hospitality solutions is seeking an Inbound Sales Executive to join their team. In this role, you will manage and convert inbound leads while providing tailored solutions to customers. The ideal candidate will have proven sales experience and strong engagement skills, thriving in a fast-paced environment. This position offers a salary range of £25,000 - £27,000 plus OTE £35,000 per annum. Join us to drive customer satisfaction and sales success.

Qualifications

• Proven experience in a sales role, ideally handling inbound leads.
• Strong customer engagement skills with a consultative sales approach.
• Experience with CRM software and MS Office.

Responsibilities

• Manage and convert inbound leads through various channels.
• Engage with prospective customers and present tailored solutions.
• Maintain detailed customer records in CRM.

Skills

Customer engagement skills

Sales experience

Relationship building

Communication skills

Proactive mindset

Problem-solving skills

Tools

CRM software (Salesforce)

Microsoft Office Suite

Job description

Inbound Sales Executive – Hospitality and Workspace Drink Solutions

Location: Hemel Hempstead, Watford, Luton, St Albans, Berkhamsted, Amersham, Tring, Rickmansworth, Harpenden

Salary: £25,000 - £27,000 + OTE £35,000 per annum

The Company

Our client is a leading provider in their hospitality and workspace drink solutions, delivering high-quality solutions to customers across the UK. They are known for innovation, sustainability, and exceptional customer service. Due to continued growth, they are looking to expand their inside sales team with a motivated and results-driven Inbound Sales Executive.

The Role

As an Inbound Sales Executive, you will be responsible for managing and converting outbound leads across various channels. Your role will involve engaging with potential customers, understanding their needs, and guiding them through the sales process to close deals.

Key Responsibilities

• Handling and qualifying new inbound leads via phone, email, and online inquiries
• Engaging with prospective customers, identifying their needs, and presenting tailored solutions
• Managing the full sales cycle, from initial contact to closing deals, ensuring sales targets are met
• Maintaining detailed customer interaction records in the CRM system
• Collaborating with internal teams, including Marketing and Customer Experience, to ensure seamless customer service
• Providing regular reports on sales performance, lead conversion rates, and customer feedback

The Person

We are looking for a highly motivated and proactive individual who thrives in a fast-paced sales environment. You should be comfortable handling high volume inbound leads, building rapport with potential customers, and driving sales conversions through a consultative approach.

• Proven experience in a sales role, ideally handling inbound leads
• Strong customer engagement skills with a consultative sales approach
• A natural ability to build relationships, understand customer needs, and present tailored solutions
• Experience with CRM software (e.g., Salesforce) and Microsoft Office Suite
• Track record of meeting or exceeding sales targets
• Excellent communication, negotiation, and relationship-building skills
• A proactive and results-driven mindset with strong problem-solving abilities
• Ability to work independently while being a strong team player
• A positive attitude, resilience, and the ability to adapt to changing customer needs and market trends