Inbound Sales Advisor (Financial Services)

Thomas Cook; Chester; On-site; GBP 24,000 - 27,000; Full time

Job summary

A leading insurance company is seeking an experienced telesales advisor for an inbound sales role to sell a range of insurance products. The ideal candidate will have strong communication skills, a minimum of 2 years' experience in financial services, and a dedication to providing exceptional customer service. This position offers a competitive salary with a realistic OTE of £60K and will require exceeding sales targets whilst ensuring the best outcomes for clients.

Qualifications

• Experience in sales, preferably in financial services.
• Strong communication and interpersonal skills.
• Ability to manage time efficiently and work under pressure.

Responsibilities

• Convert client inquiries to insurance policies over the phone.
• Generate business to meet monthly targets.
• Provide excellent customer service and support.

Skills

Highly driven

2 years’ experience within Financial Services

Excellent communicator

Strong people skills

Self-motivated

Ability to work towards and exceed targets

Quick thinking and consultative

Pro-active

Thinks ‘outside the box’

Ability to work under own initiative

Job description

Overview

Salary: £24-27K (Realistic OTE of £60K)

Location: Sale, Cheshire

Start Date: 2nd December 2019

Job Purpose

This is an amazing inbound sales opportunity for an experienced telesales advisor to join an established team responsible for selling a range of insurance products. You will establish customer needs and sell suitable products to meet those needs ensuring the right customer outcome is achieved. All leads will be qualified before being sent over and there is no outbound calling.

Responsibilities

• To convert client enquiries to policies for prospective clients over the phone
• To generate business equal to or in excess of monthly target
• To provide every client with an exceptional customer service level and ensure TCF and best customer outcome is achieved
• To use all data to maximise sales
• To provide the client with the best possible advice
• To ensure the client provides all relevant documentation and is chased up for this where required
• To work and administer workflows, diaries and chase calls within required timescales
• To ensure maximum revenue is collected by the business
• To deal with all clients in a positive and professional manner
• To give feedback / ideas on how processes can be improved / made more efficient
• To act in a professional manner and deliver excellent customer service at all times
• Deal with any client queries as required
• To ensure computer records are kept up to date
• To undertake any other duties that fall within the scope of this job

Skills

• Highly driven
• Ideally 2 years’ experience within Financial Services
• Quick thinking and consultative
• Dedicated
• Strong people skills
• Pro-active
• Thinks ‘outside the box’ to service clients and achieve targets
• Highly customer focused
• Self-motivated
• Ability to work towards and exceed targets
• Excellent Communicator
• Ability to work under own initiative or as part of a team