In-Store Optical Assistant: Customer Care & Dispensing

Boots Opticians; Truro; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading optical provider in Truro is seeking an enthusiastic Optical Assistant to join their team. You will provide exceptional customer service by assisting customers with their eyewear needs, participating in eye-tests, and maintaining shop standards. The role offers comprehensive training through the 'Step Into Optics' program and numerous opportunities for personal development. Enjoy a range of benefits including employee discounts, retirement savings plans, and flexible working options. Join a company that values inclusivity and diversity.

Benefits

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career development opportunities

Enhanced maternity/paternity/adoption leave pay

Flexible benefits scheme

Access to free 24/7 counselling and support

Qualifications

• Experience in a retail or clinical environment is a plus.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Passion for customer care

Enthusiasm for learning and personal development

Job description

A leading optical provider in Truro is seeking an enthusiastic Optical Assistant to join their team. You will provide exceptional customer service by assisting customers with their eyewear needs, participating in eye-tests, and maintaining shop standards. The role offers comprehensive training through the 'Step Into Optics' program and numerous opportunities for personal development. Enjoy a range of benefits including employee discounts, retirement savings plans, and flexible working options. Join a company that values inclusivity and diversity.