In Room Dining Waiter

Nobu Hotel Portman Square; City Of London; On-site; GBP 27,000 - 32,000; Full time

Job summary

A luxury hotel in London seeks an In Room Dining Waiter to create memorable room service experiences. Candidates should have at least one year of experience in luxury hospitality and possess excellent communication skills. This role offers a competitive salary and attractive employee benefits including discounted hotel stays, wellness initiatives, and a supportive team environment.

Benefits

£1000 Refer a Friend Scheme

Discounted stays across Nobu properties

Two hotel wide social events

Discounted Pilates classes and wellness treatments

Opportunities for progression

Up to 33 holiday days through length of service

Life Assurance Scheme

Cycle to Work Scheme

Free meals while on duty

Qualifications

• At least one year of experience as a waiter or waitress, preferably within luxury hospitality.
• Ability to deliver polished and personalized service.
• Confidence and organization in guest interactions.

Responsibilities

• Create a seamless and memorable room service experience for guests.
• Provide genuine, friendly, and attentive service during order to delivery.
• Communicate effectively with the kitchen team for smooth service.

Skills

Excellent communication skills

Friendly and attentive service

Proactive approach

Job description

Job Ref: NOB2540
Branch: Nobu Hotel London Portman Square
Location: London Portman Square, West London
Salary/Benefits: Up to £32,000 including Service Charge and Benefits
Contract type: Permanent
Hours: Full Time
Hours per week: 40 hours per week
Posted date: 24/11/2025
Closing date: 26/12/2025

In Room Dining Waiter

As an In Room Dining Waiter, you will be responsible for creating a seamless and memorable room service experience for our guests. From the moment an order is placed to the delivery and collection of dishes, you will ensure every detail reflects Nobu’s crafted approach to hospitality. With warmth, attentiveness and precision, you will bring the Nobu experience directly to our guests’ rooms.

You will

• Provide a genuine, friendly and attentive service from order to delivery and collection
• Ensure all kitchenware and dishes are spotless and beautifully presented before reaching the guest
• Anticipate guest needs and create a personalised in room dining experience
• Handle feedback and resolve issues with confidence and discretion
• Communicate effectively with the kitchen team to ensure a smooth and efficient service
• Demonstrate a positive and proactive approach to every shift
• Embody Nobu values of Family, Crafted, Smile and Kokoro in all guest interactions

What We’re Looking For

Ideally you bring at least one year of experience as a waiter or waitress, preferably within luxury hospitality. You are confident, organised and attentive, with excellent communication skills and the ability to deliver a polished and personalised service. Above all, you bring energy, professionalism and a genuine smile that makes each guest feel cared for in the comfort of their own room.

Benefits of Joining Our Team

• £1000 Refer a Friend Scheme
• Two hotel wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and project opportunities
• Exciting wellness and volunteering initiatives
• Mental Health First Aiders within the team
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty