In-Branch Banking Customer Care Advisor

Barclays UK; England; On-site; GBP 27,000; Full time

Job summary

A leading financial services provider in the UK is seeking a Customer Service Advisor to enhance customer interactions and ensure efficient query resolution. In this role, you will support Retail Banking customers and work collaboratively across various digital channels while meeting compliance standards. The position offers a competitive salary of £26,500 and a comprehensive benefits package, along with training and development opportunities.

Benefits

Pension plan

Private medical insurance

Life insurance

Income protection

Qualifications

• Experience in customer service or related roles.
• Ability to collaborate across multiple channels.
• Strong communication and problem-solving skills.

Responsibilities

• Provide resolutions for customer queries through multiple channels.
• Collaborate with internal teams to meet client needs.
• Maintain compliance with regulatory requirements.

Skills

Customer service

Collaboration

Communication

Problem-solving

Job description

A leading financial services provider in the UK is seeking a Customer Service Advisor to enhance customer interactions and ensure efficient query resolution. In this role, you will support Retail Banking customers and work collaboratively across various digital channels while meeting compliance standards. The position offers a competitive salary of £26,500 and a comprehensive benefits package, along with training and development opportunities.