Improvement Support Officer

Sussex Partnership NHS Foundation Trust; Worthing; On-site; GBP 25,000 - 30,000; Full time

Job summary

A healthcare organization is seeking an Improvement Support Officer to provide project support and administration for the Clinical Audit and Improvement team. The role involves managing team functions, supporting audit registration, and ensuring effective communication. Key qualifications include knowledge of clinical audit methodologies and strong organizational skills. This position is crucial for maintaining high standards in clinical governance.

Qualifications

• Experience in participating & contributing to team discussions.
• Clinical Audit experience.
• Experience of working with people with severe and enduring mental illness.

Responsibilities

• Provide end to end project support to the Clinical Audit and Improvement team.
• Support the clinical audit and improvement programme delivery.
• Organise team meetings and events.

Skills

Knowledge of clinical audit and improvement methodologies

Communication skills

Organisational skills

Tools

Data analysis software

Databases

Job description

The Improvement Support Officer will provide end to end project support to the Clinical Audit and Improvement team, from receiving new clinical audit, improvement requests and signposting to relevant team member to providing administration to meetings. The postholder will support with the development and design of systems and process relating to clinical audit and improvement governance.

Main duties of the job

The main duties of the Improvement Support Officer are to ensure effective administration to the Improvement & Effectiveness Team; including but not limited to:

Team roster, leave and sickness management

Team meetings / away days / training sessions and events

Team data management and filing systems

Team resources and information

Team inbox administration and work requests

Clinical audit registration and monthly reporting

Data collation, input and analysis to support delivery of the Clinical Audit Forward Plan.

About us

All staff must adhere to professional and Trust standards of behaviour, treat patient and business information with strict confidentiality, and comply with Data Protection Act provisions.

They should maintain awareness of Health and Safety policies, support the Trust's vision and values, and promote diversity, equality, and respect. Staff must demonstrate safeguarding principles, develop positive relationships with colleagues, and take responsibility for protecting vulnerable adults and children. They should familiarise themselves with safeguarding policies and procedures and undertake relevant training

Job responsibilities

Communication & Relationship SkillsWork closely with staff in the Trust involved in clinical audit and improvement programmesSupport the clinical audit and improvement programme delivery, and promoting the activity and strategy of the departmentMaintain and develop back office Clinical Audit and Improvement team functions and team administration

Analytical & Judgemental SkillsJudgements involving a range of facts or situations which require analysis.Assist in the analysis of quantitative dataAssist in approval and registration of clinical audit and quality improvement projects.

Planning & Organisational SkillsPlanning and organisation of straightforward tasks, activities or programmes, some of which may be ongoing.Organise meetings associated with clinical audit projects study.Arrange Team meetings and away days and the administration around theseArrange briefings for teams as appropriate, and undertake presentations if requiredOrganise groups associated with clinical audit projects.Organise data collection opportunities associated with the clinical audit projects.Orders supplies for team.

Knowledge, Training & ExperienceUnderstanding of a range of work procedures and practices, the majority of which are non-routine, which require some level of theoretical knowledge.Knowledge of administrative procedures, including computer software, especially databases, data analysis software and clinical information systems.Knowledge of clinical audit and improvement.

Person Specification

Knowledge/Experience

• Knowledge of clinical audit and improvement methodologies
• Experienced in participating & contributing to team discussions
• Clinical Audit experience
• Experience of working with people with severe and enduring mental illness

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.