Import Support Coordinator

Drnewitt; Warrington; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading global chemical distributor based in Warrington is seeking an organized Import Support Coordinator. The successful candidate will ensure smooth import operations from Europe, handling customs compliance and working with multiple teams. Key skills include customer service experience and proficiency in Microsoft Excel. This role offers competitive salary and benefits in a supportive work environment.

Benefits

Competitive salary

Bonus

Excellent benefits

Qualifications

• Background in customer service, logistics, or import/export.
• Excellent attention to detail, organization, and communication skills.
• Confident managing multiple priorities and deadlines.

Responsibilities

• Coordinate the import of products from Europe, ensuring customs compliance.
• Liaise with suppliers, customs agents, and transport teams for timely deliveries.
• Maintain product duty data, supplier price lists, and product codes.
• Support customer service and commercial teams with order processing.
• Provide administrative cover and assist with product and quality tasks.

Skills

Customer service background

Attention to detail

Organizational skills

Communication skills

Proficient in Microsoft Office (Excel)

Managing multiple priorities

Tools

ERP (SAP)

Job description

Job Description

Import Support Coordinator

Location: Warrington (Office-based)
Salary: Competitive + bonus + excellent benefits
Industry: Global Chemical Distribution

About the Role

We’re partnering with a leading global chemical distributor to recruit an organised and proactive Import Support Coordinator. You’ll play a key part in supporting the import and supply chain operations of the business, ensuring goods flow smoothly from Europe into multiple UK sites.

Key Responsibilities

• Coordinate the import of products from Europe, ensuring customs compliance and accurate documentation.
• Liaise with suppliers, customs agents, and transport teams to guarantee on-time deliveries.
• Maintain product duty data, supplier price lists, and product codes.
• Support customer service and commercial teams with order processing, reports, and licence management.
• Provide administrative cover and assist with ad hoc product and quality tasks.

About You

• Background in customer service, logistics, or import/export.
• Excellent attention to detail, organisation, and communication skills.
• Confident managing multiple priorities and deadlines.
• Proficient in Microsoft Office (especially Excel); ERP (SAP)experience advantageous.

Why Apply?

Join a global leader where you’ll gain valuable exposure to imports, supply chain, and commercial operations in a friendly, professional team environment.