Import Manager - Multi Modal

WR Logistics; Farnborough; On-site; GBP 46,000 - 55,000; Full time

Job summary

A leading freight-forwarding company in Farnborough is seeking a Senior Import Manager to oversee import operations across multiple modes, including air, sea, and road. The role involves managing customs compliance, maintaining client relationships, and negotiating with carriers. The ideal candidate should have a background in import operations and excellent team management skills. This full-time position offers a salary of up to £55,000 per annum.

Qualifications

• Experience in managing import operations across multiple modes.
• Strong knowledge of customs regulations and documentation.
• Proven track record in customer relationship management.

Responsibilities

• Manage end-to-end import processes including booking and customs clearance.
• Ensure compliance with customs regulations and maintain accurate documentation.
• Act as the point of contact for key import clients and negotiate rates with carriers.

Skills

Operational expertise

Customer service excellence

Compliance knowledge

Team management skills

Job description

Job Title : Senior Import Manager - Multi-Modal

Location : Farnborough

Salary : Up to £55,000 per annum

Type : Full-time

About the Role :

We are seeking an experienced and proactive Multi Modal Import Manager to join our growing freight-forwarding team. This is a leadership role with responsibility for managing all aspects of import operations across multiple modes, including air, sea, and road. The ideal candidate will combine operational expertise, customer service excellence, compliance knowledge, and strong team management skills.

Key Responsibilities :

Operational Oversight : Manage end-to-end import processes including booking, customs clearance, transportation, warehousing, and final delivery. Coordinate with global offices, overseas agents, carriers, and port authorities to ensure smooth operations.

Customs & Regulatory Compliance : Ensure full compliance with customs regulations, trade laws, and government requirements. Oversee accurate documentation (BL, COO, invoices, packing lists, HS codes) and resolve customs queries or inspections.

Customer Relationship Management : Act as the primary point of contact for key import clients, providing updates, resolving issues, and advising on trade regulations, routing, and cost-effective solutions.

Supplier & Carrier Management : Negotiate rates with shipping lines, airlines, and trucking companies. Select optimal carriers and routes, monitor vendor performance, and maintain st…