Import/Export Coordinator - Fanatics Collectibles

Fanatics; Greater London; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading sports merchandise company based in London is seeking an Import/Export Coordinator to enhance its international logistics operations. This full-time role requires strong logistics experience with a focus on documentation accuracy and data management across systems. Candidates must possess excellent Excel skills, be detail-oriented, and have strong communication abilities. Join a dynamic team focused on enhancing process efficiencies while ensuring compliance in cross-border shipments.

Qualifications

• Experience in logistics or order management in a fast-paced environment.
• Strong Excel skills including pivot tables and data validation.
• Detail-oriented and highly organized with focus on data accuracy.
• Proactive problem-solver interested in customs knowledge.
• Strong communication skills for stakeholder interactions.

Responsibilities

• Prepare and manage import/export paperwork for accurate deliveries.
• Ensure accurate shipment data across various systems.
• Coordinate with customs brokers for clearances.
• Monitor and resolve operational issues proactively.
• Contribute to process improvements in documentation and reporting.
• Build and maintain dashboards for reporting shipment activity.

Skills

Logistics experience

Strong Excel skills

Detail-oriented

Problem-solving ability

Strong communication skills

Tools

D365

WMS

Excel

Job description

London, United Kingdom and 1 more (On-site)

Job Description

We are looking for a detail-oriented and proactive Import/Export Coordinator to support our international logistics operations. This role plays a key part in ensuring accurate documentation, smooth cross border shipments and well managed data across our systems. This role an excellent opportunity for someone with logistics or order management experience who enjoys driving process improvements. This is a full time role, in the designated office 5 days per week.

Key Responsibilities:

• Shipment Documentation: Prepare and manage import/export paperwork including commercial invoices, packing lists, and pallet declarations, ensuring accuracy and compliance with requirements to support accurate and timely delivery.
• Systems & Data Management: Manage and validate accurate shipment data across ERP (D365), WMS, Excel, and partner platforms; troubleshoot discrepancies and ensure records are aligned.
• Customs Coordination: Partner with customs brokers, freight forwarders, 3PLs and internal stakeholders to support smooth cross-border clearance.
• Exception Handling: Monitor and resolve operational issues (e.g., data mismatches, delays, stock discrepancies) with a proactive, solutions-focused approach.
• Process Improvement: Contribute ideasand support updates that make documentation, systems, and reporting more efficient and accurate.
• Reporting & Analysis: Build and maintain reporting dashboards to track shipment activity and provide insights.

What We’re Looking For:

• Experience in logistics, order management, or supply chain operations, ideally in a fast-paced environment.
• Strong Excel skills (pivot tables, lookups, data validation) and confidence working across multiple systems (ERP, WMS and others).
• Detail-oriented and highly organized, with a strong focus on data accuracy.
• A proactive problem-solver with an interest in developing customs and international trade knowledge.
• Strong communication skills, able to work effectively with both internal and external stakeholders.

Nice to Have:

• Exposure to customs documentation or Incoterms.
• Experience working with freight forwarders, 3PLs, or customs brokers.

Subject to applicable laws, Fanatics Collectibles may choose to run a background check.

Job Info

• Posting Date 08/28/2025, 10:30 AM
• Locations Topps Europe Limited, London, NW1 2DA, GB (On‑site)