Import Administrator / Supply Chain Assistant

S&B Herba Foods Ltd; Liverpool; On-site; GBP 28,000; Full time

Job summary

A leading food importer in Liverpool is seeking an Import Administrator to join their Supply Chain team. The role involves order processing, customer communication, and system administration for orders, primarily using JDE. Experience in customer service and supply chain management is preferred, alongside strong communication skills. The company offers a supportive environment with various employee benefits. Training may occur in Orpington, Kent. Join a company dedicated to its values and long-lasting heritage.

Benefits

Cycle to Work Scheme

Pension

Life Assurance

20 days holiday plus bank holidays, increasing with service

Qualifications

• Great communication skills are essential.
• Experience in customer service and supply chain management is preferred.
• Candidate should have experience with logistics and warehousing suppliers.

Responsibilities

• Receive and process orders while ensuring effective communication.
• Administer systems for customer orders (JDE).
• Plan and coordinate with transport and freight forwarders.

Skills

Great communication skills

Customer service experience

Supply chain experience

Experience working with Logistics and Warehousing suppliers

Experience in ERP systems, JDE preferred

Proficiency in Microsoft Office Suite

Able to prioritise tasks

Tools

JDE

Job description

Job Title: Import Administrator

Location: Regent, Liverpool L20 8DF

Salary: £28,000 per annum

Job Type: Full time, Permanent

Working Hours: Mon-Thursday 9am - 5.00pm and 9am-4.00pm on Friday

About the Company

S&B Herba Foods Ltd source and import rice and grains (and other raw materials) from across the globe to produce a wide range of ingredients to the specification of UK manufacturers and wholesalers. Our core purpose is to "Feed the nation and be a place where everyone can reach their full potential".

We have just been awarded the Investors In People standard and are embarking on a new era to attain Silver with our ultimate goal Platinum. In order to do this, we need people that are willing to drive our Goals and Ambitions and continually improve and develop themselves as individuals, with our full support.

We are looking to build on our Team of great people by employing individuals that are aligned to our Company Values of; Hungry (driven and ambitious); Can Do attitude (resilient, solution focused); Proactive (forward thinking, strategic) and We Before I (caring for their colleagues/team; collaborative).

We have been trading for over 100 years and have a great heritage. Come and join us - it's a great place to work!

About the role

We are looking to an Import Administrator to join our Supply Chain team reporting to the Supply Chain Manager. Please note that some training will need to take place in Orpington, Kent.

Key Responsibilities

• Order receipt, processing, onward communication and fulfilment
• Communication with customers
• System administration for customer orders (JDE)
• Planning and co-ordination with 3rd party transport and freight forwarders
• Processing relevant documentation and ensuring customs clearances are completed correctly
• Liaison with production sites and suppliers to align with customer requirements
• Liaising with commercial functions
• Provide cover for other members of the Supply Chain Team (Customer Service Administrators) as required

About you

• Great communication skills
• Customer service / supply chain experience preferably within a food manufacturing environment
• Experience working with Logistics and Warehousing suppliers
• Experience in ERP systems, JDE preferred
• Microsoft office suite
• Able to prioritise tasks

Benefits

• Cycle to Work Scheme available
• Pension
• Life Assurance
• 20 days increasing by 1 day per year to max 25 (plus bank holidays)

Please click the APPLY button and to submit your CV and Cover Letter.

Candidates with experience of: Supply Chain Administrator, Import Coordinator, Customer Service Assistant, Administrator, Office Administration Assistant, Administrative Assistant, Client Services Executive, Supply Chain Coordinator, Warehouse Administrator, Food Manufacturing Administrator, Customer Service Executive may also be considered for this role