Implementation Manager - NuOrder

Lightspeed POS Inc.; City of Westminster; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading technology firm in Westminster is seeking a Candidate with 3-5 years of consulting experience to deliver innovative solutions in B2B ecommerce and project management. You will collaborate with clients to understand their goals and manage multiple engagements simultaneously. The ideal candidate has a Bachelor's degree and is proficient in using Excel, Salesforce, and PSA tools. Strong analytical and project management skills are essential for success in this role.

Qualifications

• 3-5 years of experience delivering consulting projects.
• Experience supporting data-driven business applications in a B2B environment.
• Solid understanding of consulting processes and project management.

Responsibilities

• Understand principles of B2B ecommerce and retailing.
• Collaborate with clients to document goals and propose solutions.
• Manage all phases of project lifecycles for successful delivery.

Skills

B2B ecommerce knowledge

Project management

Agile techniques

Analytical thinking

Technical integration discussions

Education

Bachelor's degree or equivalent experience

Tools

Excel

Salesforce

Professional Services Automation (PSA)

Job description

Responsibilities

• Understand B2B ecommerce, wholesale retailing, and merchandising principles, and articulate how NuORDER facilitates best practices.
• Collaborate with clients, sales, and account management to understand and document customer goals, developing and proposing solutions that exceed expectations.
• Plan, organize, and manage all phases of project lifecycles to ensure successful delivery, including scoping requirements, developing project plans, managing team tasks, and success criteria.
• Apply project management best practices across projects of varying complexity.
• Challenge, recommend, and redirect teams while managing client expectations throughout engagements.
• Oversee and manage multiple customer engagements simultaneously.

Qualifications

• 3-5 years of experience delivering consulting projects in customer-facing roles, preferably within professional services or consulting teams in a software company.
• Bachelor's degree or equivalent experience.
• Experience supporting complex, data-driven business applications in a B2B environment, with the ability to apply strategic thinking to customer requirements.
• Comfortable discussing technical integrations within database and ERP landscapes.
• Experience in reading, relaying, and troubleshooting both FlatFile and API (JSON) integrations.
• Solid understanding of consulting processes, solution development, and project management.
• Experience leading teams and engagements using agile techniques and frameworks, with the ability to pivot when requirements change.
• Able to multitask and manage many projects simultaneously across different time zones.
• Strong analytical thinking, with expertise in Excel, Salesforce, and Professional Services Automation (PSA) tools.