Implementation Manager

Corporate Payroll Services; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global technology organisation is seeking an Implementation Manager in London to lead client onboarding for their payment solutions. The ideal candidate will manage the implementation lifecycle, coordinate with client finance teams, and ensure successful integration of products. Candidates should have a Bachelor’s degree and significant experience in ERP/SaaS systems, along with strong project management and communication skills. Competitive salary and benefits offered.

Benefits

25 days annual leave + 8 bank holidays

Employee contribution matched pension

Flexible discounts and savings

Access to online courses

Volunteering days

Qualifications

• 5+ years in implementation, solution engineering, technical pre‑sales or customer onboarding roles, with ERP/SaaS/Finance systems.
• Experience working with accounts payable.
• AP Automation is preferred.

Responsibilities

• Manage the full implementation lifecycle from contract signature to go‑live.
• Oversee onboarding timelines across multiple client stakeholders.
• Coordinate with clients’ finance/IT teams on product setup.

Skills

Deep understanding of AP processes, and ERP/API integrations

Strong project management

Client engagement capabilities

Communication capabilities

Education

Bachelor’s degree in Business, Computer Science, Engineering, or related field

Tools

ERP systems

Job description

Your role

Corpay is currently looking to hire an Implementation Manager within our Corporate Complete division. This role will lead the onboarding and successful implementation of UK clients across our AP automation, FX, and corporate card solutions. You will oversee the full delivery of client onboarding projects, working closely with Sales, Product, and Customer Success to ensure seamless integration of our products into client systems and processes.

What you'll be doing

This is a role, requiring regular presence at client sites and participation in regional team meetings. Corpay will set you up for success by providing:

• Assigned workspace in the office
• Company‑issued equipment

Client Onboarding & Delivery Execution

• Manage the full implementation lifecycle from contract signature to go‑live
• Oversee complex onboarding timelines (typically 6–12 weeks) across multiple client stakeholders
• Coordinate with clients’ finance/IT teams on product setup, integrations, and operational alignment

Process & Documentation

• Refine onboarding processes and delivery playbooks
• Produce and maintain documentation, including onboarding forms and product guides

Team & Cross‑Functional Collaboration

• Collaborate with US onboarding teams to absorb best practices and train internal UK delivery staff
• Partner with Product, Engineering, and Sales to support pre‑sales scoping and solution delivery

Client Engagement & Support

• Act as point‑of‑contact for clients during implementation.
• Provide ongoing post‑onboarding support and ensure client satisfaction and delivery on time and budget.

Qualifications & Skills

• Bachelor’s degree in Business, Computer Science, Engineering, or a related field
• 5+ years in implementation, solution engineering, technical pre‑sales or customer onboarding roles, with ERP/SaaS/Finance systems
• Experience working with accounts payable and working on ERP systems is a must
• AP Automation is preferred
• Has been in a high growth business such as a scale‑up or growth business unit
• Proven track record of implementations across Mid‑Cap and Enterprise customers and software solutions

Skills

• Deep understanding of AP processes, and ERP/API integrations
• Building operational processes from the ground up
• Payments (card, BACS, FP, FX) experience desirable but not essential
• Able to converse with Account Payable (finance) customers and understand their business needs.
• Strong project management, client engagement, and communication capabilities
• Metrics‑driven leadership style, with deep familiarity in project and pipeline management
• Resourceful, results‑oriented, and able to achieve high returns with minimal resources

Benefits & Perks

• 25 days per annum + 8 bank holidays
• Option to buy or sell up to 5 days annually during the benefits enrollment window
• Employee contribution of 3% matched with 5% from Corpay
• Provided by Vitality with no excess (Corpay covers £250 excess)
• Access to flexible discounts, supermarket savings, and more
• Complimentary access to thousands of online courses
• Volunteering days and engagement in fun company‑wide contests and initiatives

Why Join Corpay?

• Impact: Play a pivotal role in launching and scaling a groundbreaking corporate payments solution that will transform the way medium and large businesses manage their expenses.
• Global Reach: Be part of a company with a presence in over 80 countries and a team of more than 10,000 employees worldwide.
• Culture: Join a passionate, collaborative, and inclusive team that values your contributions.
• Rewards: Competitive compensation package, including equity, health benefits, and more.
• Growth: Opportunities for professional development and career advancement in a fast‑growing company.

Our Values

• Innovation: Figure out a better way.
• Execution: Get it done quickly.
• Integrity: Do the right thing.
• People: We make the difference.
• Collaboration: Accomplish more together.

Notice to Agency and Search Firm Representatives

Corpay will not accept unsolicited CV's from agencies and/or search firms for this job posting. Resumes submitted to any Corpay employee by a third party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Corpay. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

About Corpay

Corpay is a global technology organisation that is leading the future of commercial payments with a culture of innovation that drives us to constantly create new and better ways to pay. Our specialised payment solutions help businesses control, simplify, and secure payment for fuel, general payables, toll and lodging expenses. Millions of people in over 80 countries around the world use our solutions for their payments.

All offers of employment made by Corpay (and its subsidiary companies) are subject to the successful completion of satisfactory pre‑employment vetting by an independent supplier (Experian). This is in accordance with Corpay's Resourcing Policy and include employment referencing, identity, adverse financial, criminal and sanctions list checks. We do this to meet our legal and regulatory requirements.

Corpay is dedicated to encouraging a supportive and inclusive culture among our employees. It is within our best interest to promote diversity and eliminate discrimination in the workplace. We seek to ensure that all employees and job applicants are given equal opportunities.