Implementation Consultant - Software

Lifelancer; Greater London; Hybrid; GBP 90,000 - 130,000; Full time

Job summary

Veeva Systems is seeking an Implementation Consultant to partner with global pharma organisations, delivering AI-powered solutions via Veeva's Commercial Cloud products. You will lead business process due diligence, design and implement scalable solutions, and drive successful projects across multiple roles including Project Manager and Lead Solution Architect.

This role offers remote work flexibility within Europe and requires travel.

Qualifications

• 3+ years of experience in technology implementation projects in roles such as Functional Analyst, Solution Architect or Project Manager.
• Strong consulting background with ability to architect, drive best practices, and manage stakeholder relationships.
• Fluent in English; able to work independently in a fully remote environment across multiple assignments.
• Willingness to travel approximately 20%.

Responsibilities

• Implement a content management platform for life sciences products.
• Lead business process discovery and application design workshops.
• Translate complex client process requirements into workable solution designs.
• Oversee solution build, testing, and deployment.
• Create process documentation and project deliverables.
• Plan and establish post-go-live activities, including ongoing support.
• Provide subject matter expertise in Veeva's Commercial Content applications and their fit in customers' ecosystems.

Skills

Functional Analyst

Solution Architect

Project Manager

English Fluency

Travel 20%

Tools

Veeva Vault Platform

Veeva PromoMats

Veeva Medical

Salesforce.com Platform

OpenText

SharePoint

Job description

Job Title: Implementation Consultant - Software (Remote)

Job Location: London, United Kingdom

Job Location Type: Remote

Job Contract Type: Full-time

Job Seniority Level:

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead. At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company - we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment. Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

You will partner with top global pharma organisations to solve critical business challenges. By implementing Veeva's Commercial Cloud products (PromoMats/DAM, and Medical), you will deliver cutting-edge, AI-powered solutions that drive the life sciences industry toward more connected, data-driven customer relationships. You'll lead business process due diligence, design and implement robust and scalable solutions, and drive successful projects, through a variety of roles including Project Manager, Lead Solution Architect and PO/Business Analyst.

What makes us different

• Autonomy and high trust and ownership culture: passion and effort directly lead to opportunities and real ownership from the start
• Collaboration without competition: peers root for each other's success, leadership is entirely accessible, and we tackle complex problems with a strict "no-ego" approach.
• Meaningful Industry Impact: know your work makes a difference, by helping life sciences companies operate more efficiently and effectively

The ability to travel domestically and abroad is required (VISA not being handled by Veeva).

The ideal candidate will be fluent in English and ideally one of the following languages: French, German, Italian, or Spanish.

The role is ideally based in the area of a Veeva office (Barcelona, London, Paris, Frankfurt, Berlin), but other EU locations will be considered.

What You'll Do

• Implementation of a content management platform for life sciences
• Leading business process discovery and application design workshops
• Translating complex client process requirements into a workable solution design
• Overseeing the solution build, test, and deployment
• Creating process documentation and project deliverables
• Planning and establishing post-go-live activities, including ongoing support
• Providing subject matter expertise in Veeva's Commercial Content applications and defining how they fit into our customers' software ecosystems

Requirements

• 3+ years of experience in technology implementation projects in one of the following roles: Functional Analyst, Solution Architect, Project Manager
• Strong consulting background with proven ability to architect, drive best practices, and manage stakeholder relationships
• Strong and effective communication and presentation skillsAbility to work independently in a fully remote environment across multiple assignments
• Able to travel approximately 20%
• Fluent in English (written and spoken)
• Candidate must be based in Europe and have the legal right to work
• Nice to Have Hands-on experience and confidence with Veeva PromoMats, Veeva Medical, Veeva Vault Platform, or Salesforce.com Platform
• Experience working with a Pharmaceutical, Consumer Health or Medical Device organization
• Implementation of regulated content management systems such as Veeva Vault, OpenText, SharePoint, Documentum, FirstDoc/FirstPoint, NextDocs, CARA, Vodori, etc.
• Experience working with a DAM tool such as Aprimo, Adobe, Bynder, Box, etc.
• An understanding of Claims, DAM (Digital Asset Management), Modular Content, MLR review, and European regulatory requirements (e.g., ABPI, ANSM, AIFA)
• Understanding of life sciences compliance and computer systems validation requirements (e.g., GxP, GcP)
• Project management certification (e.g., PRINCE2, PMP)
• Veeva certification
• Experience with product pre-sales, solution consulting, or engagement management
• Interviewing with Veeva