Implementation Consultant (Scheme Benefits) - Level 3

Guidant Global; United Kingdom; Remote; GBP 40,000 - 60,000; Full time

Job summary

A leading implementation services provider is seeking an experienced Implementation Consultant to manage client projects effectively. You will ensure project delivery within a controlled environment, interpreting client data and requirements while leading system training. Ideal candidates will have proven project management skills and a strong grasp of pension legislation. This role offers a remote working option while providing a dynamic project environment.

Qualifications

• Proven experience in managing client implementation projects.
• Strong understanding of pension legislation and technical guidance.
• Experience in leading requirement documentation processes.

Responsibilities

• Deputise for the Implementation Manager and act as an escalation point.
• Lead client implementation projects, gathering and interpreting client requirements.
• Facilitate training and documentation for internal and external systems.

Skills

Project management

Client communication

Risk identification

Data interpretation

Job description

Job Title : Implementation Consultant (Scheme Benefits) - Level 3

Location: Remote

Duration: Permanent

Primary purpose of the role: To ensure all aspects of a transition and change project are delivered on time and to a high standard within a controlled project environment.

Key responsibilities

• Deputise for the Implementation Manager and act as an escalation point
• Review, interpret and identify project and process impacts because of changes to Pension legislation and technical guidance
• Lead client implementation projects
• Gather and interpret client requirements and processes, and translate these into system solutions
• Deliver tools to allow successful calculation automation and data migration
• Risk and issue identification and mitigation
• Facilitate internal and external system training, and provide appropriate documentation
• Identify, troubleshoot and resolve client queries and issues
• Ensure efficient delivery of all project tasks
• Mentor and coach other Implementation Consultants and Analysts
• Promote best practice across the team and provide a platform for continuous improvement
• Ensure Evolve procedures are followed and documents produced for applicable project and quality gates

Key tasks

• Meet clients during the implementation cycle to understand their requirements, data, processes and systems, and make recommendations on how to implement our product(s)/service(s)
• Undertake scheme analysis and system configuration
• Lead the production of requirement documentation
• Lead in client meetings and project status calls
• Liaise with clients, third parties and Capita departments
• Support the technical development of our technology platforms through participation in new and/or enhanced developments
• Provide support to your line manager in the effective management of any staff
• Facilitate internal and external system training
• Undertake system demonstrations to existing and prospective clients
• Undertake project management activities including risk and issue identification and mitigation
• Review existing business processes and establish new operating procedures where required
• Support the sales/procurement process through communication with prospective clients and the demonstration of system capabilities
• Aid the development of strategies for the improvement of transition and change process, services and standards

Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy.