Implementation Consultant

iCIMS; North East; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading talent acquisition technology provider is seeking an Implementation Consultant to manage the execution of their solutions in Durham. This full-time, on-site role includes client coordination, platform configuration, and providing training and continuous support. The ideal candidate has a Bachelor's degree in Business or Information Technology and skills in troubleshooting and problem-solving.

Qualifications

• Experience in client coordination and requirement gathering.
• Skills in providing training and ongoing support.
• Strong troubleshooting and problem-solving abilities.
• Effective communication and team collaboration skills.

Responsibilities

• Manage execution of talent acquisition solutions for clients.
• Coordinate with clients to understand their requirements.
• Configure platform according to client needs.
• Provide training for client teams and support throughout onboarding.

Skills

Client coordination

Requirement gathering

Platform configuration

Client training

Troubleshooting

Problem-solving

Communication

Team collaboration

Education

Bachelor's degree in Business, Information Technology, or related field

Job description

Company Description

iCIMS is a leading provider of talent acquisition technology, enabling organizations globally to hire great people. With over two decades at the forefront of talent acquisition transformation, iCIMS empowers thousands of organizations worldwide with the right tools to meet their evolving needs and drive business success. iCIMS’ AI-powered hiring platform improves efficiency, reduces recruiting costs, and provides exceptional experiences for candidates and recruiters. We foster an inclusive, purpose-driven, and innovative work environment where everyone belongs. Learn more at www.icims.com.

Role Description

This is a full-time on-site role located in Durham for an Implementation Consultant. The Implementation Consultant will be responsible for managing the execution of iCIMS' talent acquisition solutions for clients. Daily tasks include coordinating with clients to gather requirements, configuring the platform according to client needs, providing training for client teams, and ensuring successful implementation. The role involves continuous client support throughout the onboarding process, troubleshooting, and working closely with cross-functional teams to deliver customized solutions.

Qualifications

• Experience with client coordination, requirement gathering, and platform configuration
• Skills in providing client training and continuous support
• Strong troubleshooting and problem-solving skills
• Excellent communication and team collaboration abilities
• Ability to work on-site in Durham
• Bachelor's degree in Business, Information Technology, or related field
• Familiarity with talent acquisition technology and industry best practices is a plus