Implementation Consultant

IRIS Software Group; Manchester; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

A leading software solutions provider is seeking an Implementation Consultant to assist clients in transitioning to their cloud-based systems. This hybrid role requires strong accountancy knowledge and excellent communication skills. Responsibilities include managing implementations, validating customer data, and providing training to ensure a smooth onboarding process. The selected candidate will work closely with clients to set them up for long-term success.

Qualifications

• Experience in accountancy or finance roles.
• Strong understanding of software implementation processes.
• Excellent communication and customer service skills.

Responsibilities

• Support the transition of accountancy products to cloud-based solutions.
• Manage and deliver customer implementations from scoping to completion.
• Prepare and validate customer data for successful transitions.
• Provide training and guidance to customers adopting the software.
• Act as a partner for customers throughout onboarding.

Job description

Job Description

About the Role

Manchester, Slough or Leeds (Hybrid 2-3 days a week in office)

As an Implementation Consultant within the IRIS Accountancy Professional Services Team, you’ll play a key role in supporting our customers through their onboarding and migration journeys. You’ll work closely with accountancy practices and finance professionals to ensure a smooth and successful transition to our market‑leading software solutions. This is a hands‑on, customer‑facing role where you’ll combine your accounting knowledge with technical understanding to guide clients through implementations, migrations, and training — ensuring they’re set up for long‑term success with IRIS.

Responsibilities

• Supporting the transition of IRIS desktop accountancy products to our new cloud‑based solutions.
• Managing and delivering customer implementations and migrations from initial scoping through to completion.
• Preparing and validating customer data for successful transitions.
• Providing training, guidance, and best‑practice advice to customers adopting our software.
• Acting as a trusted partner and advocate for customers throughout their onboarding journey.

Collaborating with the IRIS Professional Services, Product, and Custome...