Implementation Consultant

nCino; Greater London; On-site; GBP 65,000 - 85,000; Full time

Job summary

A leading cloud banking provider in Greater London is seeking a Senior Technical Consultant to optimize technology solutions for clients. The ideal candidate will have expertise in Salesforce architecture, be proficient in troubleshooting, and successfully leverage AI tools to enhance efficiency. Responsibilities include setting up technical systems, supporting data transfer, and conducting quality control for nCino features. This role requires a commitment to delivering high-quality solutions and an ability to collaborate effectively with teams.

Qualifications

• A minimum of 5 years related experience or equivalent.
• Salesforce App Builder and Administrator Certifications required.
• Proficiency with data encryption methods.

Responsibilities

• Set up and install technical systems for clients' technology solutions.
• Support clients in managing initial access and data transfer.
• Conduct feature quality control and testing for nCino.

Skills

Salesforce declarative automation

Troubleshooting

AI tools application

Collaboration

Automation techniques

Education

Bachelor’s degree or equivalent

Tools

Salesforce

Smartsheet

Jira

Job description

nCino offers exciting career opportunities for individuals who want to join the worldwide leader in cloud banking.

Independently sets up and installs technical systems, applications, or process designs for client’s purchased or outsourced technology and business process solutions. Senior member within team supporting clients with managing initial access, map and transfer data, create process documentation, and train or coordinate training for client users. Troubleshoot client issues as they arise.

Essential Functions

• Demonstrates advanced understanding of Salesforce declarative automation and data integrity tools used to configure and extend nCino
• Articulates a proposed solution for or against customization
• Configures product features and in the context of the end-user and relative level of effort (LOE)
• Understands and articulates challenges inherent in environment strategy and promotion
• Recommends optimal extensions around or to the nCino data model to the team
• Demonstrates adept troubleshooting ability using a combination of configuration review, debug logs, and Chrome tools
• Proposes solutions using Salesforce and nCino UX, and Security mechanisms to achieve requirements
• Conducts nCino feature quality control and testing
• Proficiently uses complimentary Salesforce tools
• Exhibits competent understanding of common integrations
• Displays understanding and use of DevOps
• Promote cross-team collaboration focused on delivering product configuration for the end-user
• Encourages continuous learning and is able to define a personalized continuous learning path that assists with career growth.
• Leverage AI tools and techniques to enhance work efficiency and optimize business operations by automating routine tasks to improve accuracy, save time, and minimize errors.
• Utilize AI-driven insights to refine decision-making, elevate customer experience, and boost team productivity while ensuring its application provides measurable value, driving innovation and smarter ways of working.
• Stay informed on AI advancements to drive continuous learning and scalable growth opportunities.

Requirements

• Typically requires a minimum of 5 years of related experience/ proficiency with a Bachelor’s degree; or 3 years and a Master’s / Advanced degree; or equivalent work experience (as applicable).
• 4+ years Salesforce.com architecture experience
• Salesforce App Builder and Salesforce Administrator Certifications
• Experience with the analysis, definition and implementation Solution, Information, Technical, Application Architecture based solutions
• Knowledge/Experience of various data encryption methods
• Passion to deliver the high quality solution to banking customers with an all-in commitment to what we do

Desired

• Experience with AutoRabit, Copado, SFX
• Experience with Smartsheet, Jira
• Experience with the Loan Origination/Servicing Systems, Enterprise Architecture framework
• Position may require some travel

If you thrive in a high-energy, entrepreneurial environment, we invite you to share your passion, ideas and excitement at nCino.

nCino provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, genetics or other protected groups. In addition to federal law requirements, nCino complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

nCino is committed to the full inclusion of all qualified individuals. As part of this commitment, nCino will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact us at [e-mail].

Our commitment to inclusion and equality includes a strong belief that the diversity of our team is instrumental to our success. We strive to create workplaces where employees are empowered to bring their authentic selves to work.