Implementation & Client Success Specialist

ClearCourse Careers; Warwick; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading service provider in the United Kingdom is seeking an IT Support professional to ensure a smooth journey for clients from project initiation to ongoing support. Responsibilities include managing communications for multiple projects, training clients on systems, coordinating website redesigns, and providing exceptional customer service. Strong organization and communication skills are essential. This role offers a dynamic work environment and opportunities for professional growth.

Qualifications

• Proven experience in IT support and client communication.
• Ability to manage multiple projects simultaneously.
• Strong organizational and problem-solving skills.

Responsibilities

• Manage communication streams for multiple client projects.
• Deliver effective client training on modular systems.
• Coordinate website redesign project communication.
• Provide excellent customer service throughout client journeys.
• Assist with general duties related to hardware setups.

Job description

A leading service provider in the United Kingdom is seeking an IT Support professional to ensure a smooth journey for clients from project initiation to ongoing support. Responsibilities include managing communications for multiple projects, training clients on systems, coordinating website redesigns, and providing exceptional customer service. Strong organization and communication skills are essential. This role offers a dynamic work environment and opportunities for professional growth.