Impactful Service Manager, Mental Health & Supported Living

Response; Oxford; Sur place; GBP 39 000 - 44 000; Plein temps

Résumé du poste

Response is seeking a Service Manager (FTA) in Oxford to lead teams across supported living services, driving high standards of care and compliance while supporting people living with mental health challenges to live independently. You will mentor managers, build partnerships with local authorities and healthcare professionals, and oversee governance and audits.

This fixed-term maternity cover is 37 hours per week, Monday to Friday, with participation in an on-call rota and a salary 39,312 -

Qualifications

• Experience managing supported living, housing, mental health or adult social care services.
• Experience leading, motivating and developing teams.
• A Level 4 Diploma in Adult Care or equivalent.

Responsabilités

• Lead and inspire Team Managers across multiple supported living services.
• Drive standards of care, quality, compliance and performance.
• Create a culture where people feel motivated, supported and empowered to succeed.
• Championing person-centred, recovery-focused support that promotes choice, dignity and independence.
• Build strong relationships with local authorities, healthcare professionals and community partners.
• Maximising occupancy levels and supporting sustainable service growth.
• Monitoring performance, identifying opportunities and delivering continuous improvement.
• Leading safeguarding, incident and complaint investigations with confidence and professionalism.
• Overseeing audits, quality assurance processes and regulatory compliance.
• Coaching, mentoring and developing future leaders within your teams.
• Using data, insight and performance measures to drive better outcomes for residents.
• Providing leadership support through our on-call management rota.

Connaissances

Managing supported living services

Team leadership

Level 4 Diploma in Adult Care

Safeguarding & quality standards

Mental health experience

Communication & relationships

Decision making & problem solving

Passion for service delivery

Formation

Level 4 Diploma in Adult Care

Description du poste

Response is seeking a Service Manager (FTA) in Oxford to lead teams across supported living services, driving high standards of care and compliance while supporting people living with mental health challenges to live independently. You will mentor managers, build partnerships with local authorities and healthcare professionals, and oversee governance and audits.

This fixed-term maternity cover is 37 hours per week, Monday to Friday, with participation in an on-call rota and a salary 39,312 -