Impactful Progression Coach for Restart Scheme

Serco Group Plc; Cardiff; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading employment services provider in Cardiff is seeking a Progression Job Coach to manage a caseload of jobseekers on the Restart scheme. You will assess individual needs, develop action plans, and provide practical support with job applications and interview preparation. The role involves working closely with participants to help them overcome barriers to employment and engage with local employers to find job opportunities that match their skills and aspirations. Competitive salary and benefits package offered.

Benefits

Competitive salary with annual reviews

Up to 6% contributory pension scheme

25 days' annual leave plus bank holidays

24/7 Employee Assistance Programme

Discounts across 1,000 retailers

Qualifications

• Experience in managing caseloads of unemployed customers.
• Ability to develop tailored action plans based on participant needs.
• Strong communication and collaboration skills.

Responsibilities

• Manage a caseload of jobseekers on the Restart scheme.
• Conduct needs assessments and develop action plans.
• Provide practical support for job applications and interview preparation.
• Engage with employers to secure suitable job opportunities.

Skills

Coaching strategies

Interview preparation

CV writing

Confidence building

Customer service

Job description

A leading employment services provider in Cardiff is seeking a Progression Job Coach to manage a caseload of jobseekers on the Restart scheme. You will assess individual needs, develop action plans, and provide practical support with job applications and interview preparation. The role involves working closely with participants to help them overcome barriers to employment and engage with local employers to find job opportunities that match their skills and aspirations. Competitive salary and benefits package offered.