Impactful Probation Case Administrator

Ministry of Justice; Basingstoke; On-site; GBP 40,000 - 60,000; Full time

Job summary

A government agency in the UK is seeking Case Administrators to provide essential administrative support within the Probation Service. In this role, you will maintain records, ensure effective communication with various stakeholders, and demonstrate commitment to equality and inclusion. The position offers a starting salary of £23,583, with opportunities for annual pay progression through a Competency Based Framework. Ideal candidates will possess strong organizational skills and empathy to handle sensitive situations effectively.

Qualifications

• Ability to work with sensitive and confidential information.
• Empathetic and patient when dealing with people in distress.
• Proficient in English, with confidence in spoken communication.

Responsibilities

• Maintain accurate records of individuals on probation.
• Administer referrals and communications with various agencies.
• Support reception and respond to enquiries effectively.

Skills

Empathy

Organizational skills

Communication

Crisis management

Job description

A government agency in the UK is seeking Case Administrators to provide essential administrative support within the Probation Service. In this role, you will maintain records, ensure effective communication with various stakeholders, and demonstrate commitment to equality and inclusion. The position offers a starting salary of £23,583, with opportunities for annual pay progression through a Competency Based Framework. Ideal candidates will possess strong organizational skills and empathy to handle sensitive situations effectively.