Impactful Housing Options Triage Advisor

Civic Recruitment Limited; Kettering; Hybrid; GBP 34,000 - 49,000; Full time

Benefits offered by this job

Office-based 4 days in Kettering

Remote working 1 day

Bi-weekly pay

Job summary

Civic Recruitment Limited is seeking a Housing Options Advisor (Triage) for a 1 Month Contract to join the Housing Solutions team in Kettering, UK. The role emphasizes initial assessments for homelessness risk, triage, and prevention, including determining eligibility and priority needs.

Responsibilities include FHAs, PHPs, negotiating with landlords and support agencies, and coordinating with internal and external partners to reduce homelessness. A 4-day office and 1-day remote setup is offered.

Qualifications

• Recent experience as Housing Options Officer/Advisor or related role.
• Experience conducting homelessness assessments and triage.
• Strong knowledge of Housing Act 1996, Homelessness Reduction Act 2017, and relevant guidance.
• Experience creating Personal Housing Plans and managing prevention/relief cases.

Responsibilities

• Serve as the initial contact for individuals experiencing homelessness or at risk.
• Perform triage and comprehensive housing needs assessments.
• Evaluate eligibility, homelessness status, priority needs, and interim accommodation duties (Section 188).
• Provide advice on homelessness prevention and housing options.
• Complete Full Housing Assessments (FHAs) and Personal Housing Plans (PHPs).
• Collaborate with landlords and support agencies to avert homelessness.
• Maintain detailed case records and support safeguarding concerns.

Skills

Homelessness assessments

Triage functions

Interviewing skills

Communication skills

Problem solving

Working with vulnerable populations

Education

CIH qualification or equivalent housing qualification

Job description

Civic Recruitment Limited is seeking a Housing Options Advisor (Triage) for a 1 Month Contract to join the Housing Solutions team in Kettering, UK. The role emphasizes initial assessments for homelessness risk, triage, and prevention, including determining eligibility and priority needs.

Responsibilities include FHAs, PHPs, negotiating with landlords and support agencies, and coordinating with internal and external partners to reduce homelessness. A 4-day office and 1-day remote setup is offered.