Impactful Helpline & Support Advocate

Muscular Dystrophy UK; City of Westminster; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading charity in the UK is seeking a Helpline and Support Officer to provide tailored advice and support to individuals and families living with muscle-wasting conditions. You will help navigate health and welfare systems, ensuring access to services and advocating for user needs. Join a diverse team committed to making a difference for over 110,000 people. Competitive benefits package included.

Benefits

Pension

Life assurance

Discount in high street shops

Gym membership

Cycle scheme

Health cash plan

Financial wellbeing support

Employee assistance programme

Responsibilities

• Provide tailored advice and practical support to individuals and families.
• Support individuals in navigating health, social care, and welfare systems.
• Assist users in communicating their needs and overcoming barriers.

Job description

A leading charity in the UK is seeking a Helpline and Support Officer to provide tailored advice and support to individuals and families living with muscle-wasting conditions. You will help navigate health and welfare systems, ensuring access to services and advocating for user needs. Join a diverse team committed to making a difference for over 110,000 people. Competitive benefits package included.