Impactful Financial Assessment Officer - Social Care

Coyles; Northampton; On-site; GBP 30,000 - 40,000; Full time

Job summary

A local government agency in Northampton is seeking a skilled Financial Assessment Officer to assess financial contributions toward Adult Social Care. The role involves producing financial assessments, providing welfare advice, managing a caseload, and working collaboratively with various stakeholders. Ideal candidates will possess strong communication skills and a full UK driving licence. Knowledge of the Care Act 2014 is desirable.

Qualifications

• Experience handling sensitive information and working within regulated environments.
• Understanding of financial information, data processing, and legislation.
• Knowledge of the Care Act 2014 and welfare benefit legislation is desirable.

Responsibilities

• Produce financial assessments and reassessments for adult social care users.
• Provide welfare benefit advice to maximise income.
• Manage a busy caseload ensuring accurate processing.

Skills

Strong literacy and numeracy skills

Ability to communicate clearly with vulnerable adults and carers

Proven experience providing customer-focused services

Conflict resolution

Job description

A local government agency in Northampton is seeking a skilled Financial Assessment Officer to assess financial contributions toward Adult Social Care. The role involves producing financial assessments, providing welfare advice, managing a caseload, and working collaboratively with various stakeholders. Ideal candidates will possess strong communication skills and a full UK driving licence. Knowledge of the Care Act 2014 is desirable.