Impactful Customer Service Advisor | Hybrid, Mon–Fri, 9–5

Liberata; Widnes; Hybrid; GBP 22,000 - 25,000; Full time

Job summary

A leading customer service provider in the UK is seeking an empathetic individual to join their team focused on exceptional service. Key responsibilities include supporting vulnerable customers with various inquiries while ensuring compliance with regulations. Candidates should possess strong communication skills and a passion for helping others. Join this rewarding role with comprehensive training and a stable work-life balance with no Bank Holiday shifts.

Benefits

26 days annual leave

Free eye tests

Cycle to work scheme

Organised company events

Wellness programme

Access to staff discounts and cash back with retailers

Contribution matching pension scheme

Qualifications

• Educated to GCSE level including Maths and English.
• Customer service experience is essential.
• Excellent communication skills are necessary.

Responsibilities

• Ensure individual performance targets are met.
• Maintain a high quality of work in accordance with service agreements.
• Handle switchboard calls for multiple clients.

Skills

Customer service Experience

Excellent Communication Skills

Ability to prioritise work loads

Competency in IT Systems

Educated to GCSE level including Maths and English

A passion to make a difference

Want to support customers in need

Job description

A leading customer service provider in the UK is seeking an empathetic individual to join their team focused on exceptional service. Key responsibilities include supporting vulnerable customers with various inquiries while ensuring compliance with regulations. Candidates should possess strong communication skills and a passion for helping others. Join this rewarding role with comprehensive training and a stable work-life balance with no Bank Holiday shifts.