Impactful Client Services Manager – Home Health Care

BAYADA Home Health Care; Forest Hill; On-site; GBP 50,000 - 55,000; Full time

Job summary

A home health care provider is seeking a Client Services Manager in Forest Hill to ensure superior service and quality home care delivery. Candidates should have a Bachelor's degree and experience in medical office or home care. Responsibilities include managing coordination of services, building client relationships, and supporting a dedicated team. The role offers a competitive salary of $50,000–$55,000 along with performance-based incentives and a range of employee benefits.

Benefits

401k with company match

Paid holidays, vacation and sick leave

Comprehensive health plans

Tuition reimbursement for continued education

Qualifications

• Bachelor degree is required.
• Prior knowledge of Medicare and OASIS is a plus.
• Prior medical office or home care experience preferred.
• Prior supervisory experience is a plus.
• Demonstrated record of taking on increased responsibility.
• Ambition to grow and advance beyond current position.
• Strong computer skills required.

Responsibilities

• Provide superior customer service and quality home care.
• Manage coordination of client services and emergent scheduling issues.
• Build lasting relationships with clients and community organizations.
• Partner with Clinical Managers to support field employees.

Skills

Customer service

Interpersonal communication

Coordination of client services

Problem-solving

Fiscal management

Education

Bachelor degree

Tools

Electronic medical record software

Job description

A home health care provider is seeking a Client Services Manager in Forest Hill to ensure superior service and quality home care delivery. Candidates should have a Bachelor's degree and experience in medical office or home care. Responsibilities include managing coordination of services, building client relationships, and supporting a dedicated team. The role offers a competitive salary of $50,000–$55,000 along with performance-based incentives and a range of employee benefits.