Immigration Officer

Government Recruitment Service; Henley-on-Thames; On-site; GBP 25,000 - 30,000; Full time

Job summary

A government department in the UK is seeking officers for Immigration Enforcement to manage deportation cases involving Foreign National Offenders. The role demands full-time office attendance and involves engaging with various stakeholders. Successful candidates will receive comprehensive training and support. Responsibilities include managing case files, conducting interviews, and ensuring compliance with legal standards. Candidates must demonstrate strong communication skills and empathy.

Benefits

Full training and support

Expenses-paid induction course

Qualifications

• Ability to engage empathically with individuals from diverse backgrounds.
• Strong communication skills for effective interaction with stakeholders.
• Capacity to manage sensitive information and handle vulnerable populations.

Responsibilities

• Engage with case owners, prison staff, and FNOs to manage deportation cases.
• Promote compliant returns to FNOs including the Facilitated Removal Scheme.
• Carry out induction interviews and manage deportation paperwork.

Job description

The Home Office works to build a safe, fair and prosperous UK. We achieve this through our work on counter‑terrorism, policing, fire, crime, drugs policy, immigration and passports.

Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on our careers pages.

Foreign National Offender Returns Command’s (FNO RC) objective is to protect the public by deporting or removing FNOs who commit criminal offences, and to actively monitor and manage FNOs released into the community. We manage each case through the legal process, negotiating barriers such as travel documents and ensuring that the use of immigration detention is appropriate.

The Immigration Prison Teams (IPT) are based in 13 embedded hubs across the United Kingdom, with some teams carrying out mobile roles across the region.

IPT officers engage with Foreign National Offenders (FNOs), and a range of stakeholders mainly across the Prison and detention estates and occasionally within the community. The role is about managing relationships that assist in progressing cases to removal or release. IPT officers (at all grades) are required to be able to engage empathically with an FNO, a prison governor, an immigration caseworker, the voluntary sector, law enforcement and offender managers; this list is not exhaustive.

The Foreign National Offender Returns Command functions within a dynamic environment, addressing government requirements related to the deportation of foreign national offenders. A close partnership is maintained with His Majesty's Prison Service and other internal and external stakeholders.

This is an operational role which requires 100% office attendance and does not cater for working from home.

The successful candidate will carry out the duty officer role for IPT, fielding enquiries from other government department and process imminent release cases.

Key Responsibilities

• Engaging with case owners, prison staff and FNOs to progress and conclude cases, managing these relationships through clear and empathic communication
• Promoting compliant returns to FNOs, including the Facilitated Removal Scheme (FRS)
• Carrying out FNO induction interviews and surgeries, working to establish nationality, identity and other relevant information that assists in progressing the deportation case
• Serving deportation paperwork and explain the process to FNOs, managing data effectively and accurately updating systems such as ATLAS
• Being mindful of FNO health and vulnerability issues, escalating concerns to prison staff and case owners
• Attending and supporting HMPPS at Assessment Care in Custody and Teamwork (ACCT) reviews when Immigration is a direct trigger to the FNO’s wellbeing
• Carrying out FNO screening and substantive Asylum, NRM interviews in Prisons and IRCs
• Being a point of contact for IPT to deal with FNO Wing Applications and deal with any queries from prison staff

Working Pattern

Due to the business requirements of this role, it is only available on a full‑time basis.

Shift times are:

• Early: 0700 - 1424
• Late: 1136 - 1900
• Weekends: 0900 - 1700

Training

You will receive full training and support to do the job. Training takes place initially in the classroom and then continues on the job with a mentor who supports you until you are fully confident in the role. Even then you are never alone; you work as part of a team where there is always someone around for advice and support. Further information on what the training involves can be found on our website.

The successful candidate will be expected to attend a 3‑week, expenses paid, induction course taking place in Croydon.

You are required to successfully complete a two‑day Level 2 Personal Safety Training course. Attendance at this course is compulsory, and certification is a prerequisite for enrolment.

Travel

The successful candidate will be expected to travel to other remote prison sites in the region as part of the role.