Immigration Manager - London

Ernst & Young Advisory Services Sdn Bhd; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A global professional services firm in London is seeking an experienced Manager for their UK Inbound Immigration team. You will oversee client engagements, manage junior team members, and ensure compliance with UK immigration regulations. The ideal candidate has extensive business immigration experience and strong leadership skills. The role offers a competitive remuneration package and opportunities for career development.

Benefits

Competitive remuneration package

Flexible working arrangements

Career development opportunities

Qualifications

• Extensive business immigration experience, particularly with UK Tier 2.
• Proficient in managing client relationships and delivering exceptional service.
• Strong skills in leading, coaching, and developing teams.

Responsibilities

• Lead and support junior team members.
• Drive engagement and learning through performance initiatives.
• Ensure compliance with risk and quality management procedures.
• Manage client engagements from scope to delivery.
• Review immigration applications for accuracy and compliance.

Skills

Business immigration experience

Client relationship management

Communication skills

Organizational skills

Attention to detail

Tools

MS Office

BIT

Visa preparation software

Job description

The Team

The Global Immigration team within EY’s People Advisory Services practice is the largest single-brand provider of immigration services worldwide. We manage a wide range of business immigration solutions for multinational clients, focusing on compliance and legal matters such as coordinating and filing work and visa applications, renewals and extensions, and advising on passport and nationality issues.

The Opportunity

We are seeking an experienced Manager to join our busy UK Inbound Immigration team. As part of our client service group, you will supervise and manage engagements under the direction of Partners and Directors, ensuring the delivery of high-quality, compliant, and efficient immigration services to our clients. You’ll play a key leadership role in client relationship management, team development, and business growth initiatives within a fast-paced and collaborative environment.

Key Responsibilities

• Lead and support junior team members through effective communication, feedback, and career development.
• Drive engagement, learning, and retention through EY’s performance and development initiatives.
• Contribute to recruitment, training, and wider people initiatives.
• Ensure full compliance with EY’s risk, quality, and engagement management procedures.
• Oversee time recording, budgeting, billing, and cash collection to meet financial targets.
• Identify new business opportunities and strengthen client relationships.
• Share insights, best practices, and thought leadership to enhance EY’s market presence.
• Collaborate across service lines to deliver integrated client solutions.
• Manage client engagements from scope to delivery, ensuring high-quality outcomes.
• Review immigration applications and advisory work, ensuring accuracy and compliance.
• Provide expert advice on UK immigration regulations and serve as a trusted business advisor.
• Maintain timely communication with clients and ensure accurate data management.

About You

• Extensive business immigration experience, with strong knowledge of UK Tier 2 processes.
• Proven ability to manage client relationships and deliver exceptional service.
• Excellent written and verbal communication, presentation, and stakeholder management skills.
• Strong organizational skills with the ability to manage multiple priorities, deadlines, and budgets.
• Proficient in MS Office, BIT, and visa preparation software.
• High attention to detail, sound judgment, and commercial awareness.
• Experienced in leading, coaching, and developing junior team members.
• Deep understanding of UK immigration regulations and policy developments, with the ability to provide practical and compliant advice.

What We Offer

We offer a competitive remuneration package where you will be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with Flex EY you can select benefits that suit your needs, covering holidays, health and well-being, insurance, savings, and a wide range of discounts, offers and promotions. Plus, we offer:

• Support and coaching from some of the most engaging colleagues around.
• Opportunities to develop new skills and progress your career.
• The freedom and flexibility to handle your role in a way that is right for you.

EY is an inclusive employer and supports flexible working arrangements to maintain work-life balance. We embrace diversity and celebrate you for being you

Ready to make an impact? We're eager to hear from you.

Select how often (in days) to receive an alert:

EY refers to the global organization, and may refer to one or more, of the member firms of Ernst & Young Global Limited, each of which is a separate legal entity. Ernst & Young Global Limited, a UK company limited by guarantee, does not provide services to clients.