Immersive Venue Ops Lead - Deputy GM, F&B

Ellipsis Entertainment Ltd.; Greater London; On-site; GBP 34,000 - 36,000; Full time

Job summary

A leading immersive entertainment company in London is seeking a Deputy General Manager. This dynamic role involves overseeing operations, focusing on exceptional guest service and effective team leadership. Candidates should have extensive experience in food & beverage management and be passionate about immersive entertainment. The position offers a competitive salary ranging between £34k and £36k, alongside additional perks and a stimulating work environment. Join a team committed to delivering unforgettable experiences.

Benefits

Discounted food

Performance-related bonus

28 days holiday per annum

Qualifications

• Minimum of three years relevant management experience in hospitality.
• Strong understanding of operational requirements for large-scale events.
• Proven experience in training and staff development.

Responsibilities

• Support the General Manager in daily operations.
• Oversee F&B operations to ensure guest satisfaction.
• Manage team performance and schedule staffing.

Skills

Operational management

Team leadership

Customer service excellence

F&B operations

Cocktail quality control

Communication skills

Education

Management experience in F&B

Tools

Point of Sale (POS) systems

Job description

A leading immersive entertainment company in London is seeking a Deputy General Manager. This dynamic role involves overseeing operations, focusing on exceptional guest service and effective team leadership. Candidates should have extensive experience in food & beverage management and be passionate about immersive entertainment. The position offers a competitive salary ranging between £34k and £36k, alongside additional perks and a stimulating work environment. Join a team committed to delivering unforgettable experiences.