IM&T Technician (Data & Analytics)

NHS National Services Scotland; Glasgow; Hybrid; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Pension

Work-life balance

Occupational health

Learning resources

Discounts

Job summary

NHS National Services Scotland (NSS) is seeking a Data & Analytics Technician to support the national data services across NHS Scotland and the wider public sector. The role involves designing, building and supporting data, BI and analytics solutions, including data pipelines, warehousing and analytical outputs to assist critical decision making.

You will work with a modern data tech stack, including cloud-based platforms, and collaborate with analysts and delivery colleagues to deliver projects

Qualifications

• Experience developing BI or data solutions.
• Strong SQL skills and exposure to Python.
• Understanding of data warehousing and data lakehouse concepts and data pipeline development.
• Ability to interpret technical requirements and contribute to innovative data solutions.
• Experience delivering work to planned timelines and quality standards.

Responsibilities

• Design, build and support data, BI and analytics solutions across NSS/NES.
• Develop data pipelines, data warehouses and analytical outputs for decision making.
• Build and maintain reports and dashboards for stakeholders.
• Contribute to enterprise BI platforms and project delivery schedules.
• Collaborate with technical specialists and service delivery colleagues to translate requirements.

Skills

SQL

Python

BI / Data solutions

Data warehousing

Data pipelines

Job description

On 1 April 2026, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

About The Organisation

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services.

The Post

We are seeking a Data & Analytics Technician to join our Data & Analytics function, supporting the delivery of national digital and data services across NHS Scotland and the wider public sector.

This role sits within a technical team responsible for the design, build and support of data, business intelligence (BI), and analytics solutions. The postholder will contribute to the development of data pipelines, data warehousing solutions, and analytical outputs that support critical decision-making across health and care services.

Working alongside technical specialists, analysts, and service delivery colleagues, you will play a hands-on role in translating requirements into robust technical solutions. This includes supporting the build and optimisation of ETL/ELT processes, contributing to enterprise BI platforms, building of reports and dashboards, and the delivery of projects to agreed timelines and quality standards.

You will also engage with a modern data technology stack, with exposure to cloud-based platforms and tools, and will be supported to develop your technical skills as part of a collaborative and forward‑looking team environment.

Location and Working Pattern

Currently hybrid working with bases in Gyle Square, Edinburgh or Delta House, Glasgow.

Work pattern: Monday to Friday, 36 hours per week

It is a condition of this employment that you must live and remain a resident within the UK and have entitlement to work in the UK for the post in which you will be employed.

Benefits

Our benefits package includes pension scheme, comprehensive range of work life balance policies, occupational health services, learning resource centres and discounted leisure, financial and shopping benefits.

Inclusion

Public Services Delivery Scotland is a national organisation and, as an anchor institution, it is our ambition to be a diverse and inclusive organisation where everyone feels welcome. We recognise that flexible working creates an inclusive workplace where employees can thrive and feel confident about their ability to balance their personal and professional responsibilities. This is supported through Once for Scotland flexible working policies. PSD Scotland has made a long-term commitment to staff health and well‑being and offers many learning and development opportunities to support and improve our approaches to diversity, inclusion and mental health in the workplace. There are a number of equality staff networks in place which all staff are welcome to join. We are also an equal opportunities employer and as such aim to guarantee to interview all disabled applicants who meet the minimum criteria for our vacancies. As an accredited Disability Confident Leader, it is the aim of PSD Scotland to offer a fully accessible and inclusive recruitment service that supports applicants on their candidate journey. If you are interested in any reasonable adjustments,

You Will Bring

• Practical experience or training in developing BI or data solutions
• Demonstrable SQL skills, and exposure to Python
• An understanding of data warehousing and data lakehouse concepts and data pipeline development
• Ability to interpret technical requirements and contribute to the development of innovative data and analytical solutions
• Experience of delivering work to agreed plans, timescales and quality standards

You Will Also Demonstrate

• Excellent communication skills, with ability to engage with and communicate with a range of audiences
• Professionalism and attention to detail, with a commitment on delivering quality outcomes
• Effective team‑work with the ability to work collaboratively, whilst also managing your own workload and responding positively to delivery pressures
• A willingness to learn and engage in continuous professional development
• An awareness of cloud computing concepts and modern data platforms

We are particularly interested in candidates who show curiosity and enthusiasm for emerging tools and approaches in analytics, including AI-enabled solutions and modern data architectures.

Closing date for completed applications is Wednesday 30 September 2026.

We are an equal opportunities employer and as committed participant in the disability confident scheme, guarantees to interview all disabled applicants who meet the minimum criteria for our vacancies however, where exceptionally high application volumes make this impracticable, a fair and proportionate shortlisting approach will be applied in line with Disability Confident guidance.