IFS Functional Consultant - Field and Service Management

Communicate Recruitment Solutions LTD; Brentford; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading manufacturing group based in Brentford is seeking a Service Management / Field Service Functional Consultant for a 9-month contract. The role involves designing, configuring, and supporting IFS modules to enhance service operations. The ideal candidate will have experience with IFS Applications, strong analytical skills, and the ability to collaborate effectively with business stakeholders. This position is outside IR35.

Qualifications

• Proven experience with IFS Cloud or IFS Applications.
• Ability to analyze business processes and design solutions.
• Strong communication skills for collaboration with stakeholders.

Responsibilities

• Design and configure IFS modules for service operations.
• Optimize service delivery processes and integration.
• Implement service contracts, warranties, and pricing models.

Skills

IFS Applications

Field Service Management

Solution Design

Configuration

Service Delivery Processes

Job description

My client, a leading manufacturing group, is currently implementing IFS cloud as part of a multi-year ERP upgrade programme. As part of this endeavour, my client is looking to bring on a Service Management / Field Service Functional Consultant, working outside IR35, for a 9 month piece of work.

The postholder of this role will be responsible for designing, configuring, and supporting IFS modules that enable efficient service operations and field service management.

This role will focus on optimizing service delivery processes, ensuring seamless integration between customer service, field operations, and back-office functions.

The incoming consultant will collaborate with business stakeholders to translate operational requirements into system solutions within IFS Applications or IFS Cloud.

Key Responsibilities

• Solution Design & Configuration: Analyze business processes and design IFS Service Management solutions covering Field Service, Service Contracts, Warranties, and Mobile Service functionality.
• Field Service Planning & Execution: Configure and optimize work order management, technician scheduling, dispatching, and field execution processes.
• Service Contracts & Warranties: Implement service agreement structures, warranty handling, pricing models, and service entitlements to support revenue and compliance requirements.
• Mobile Service Management: Deploy and support ...