IFS Functional Analyst - Field Service Module - 12-month Fixed Term Contract

Tunstall Healthcare; Manchester; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A health technology provider in Manchester is seeking an IFS System Analyst on a 12-month fixed-term contract to facilitate their ERP transformation strategy. With a hybrid working model, you will analyze business processes, and provide training and support for ERP systems. Ideal candidates will have proven experience with IFS and strong analytical skills. Competitive salary and extensive benefits package offered.

Benefits

Competitive salary

25 days holiday + public holidays

Holiday purchase scheme

Contributory pension

Private Health Insurance

Continuous learning access

Volunteer day

Welcoming team environment

Qualifications

• Proven experience as a Systems Analyst on IFS.
• Able to present big picture and detailed designs clearly.
• Experience in gathering key requirements from stakeholders.
• Strong analytical skills for organizing and analyzing data.

Responsibilities

• Facilitates execution of ERP transformation strategy.
• Implements and maintains better business processes.
• Performs user acceptance testing and validation.
• Provides process and application training to users.

Skills

Communication skills

Analytical mindset

Collaboration

Problem-solving skills

Attention to detail

Tools

IFS

JIRA

Job description

We are currently looking for an IFS System Analyst (12-month fixed term contract) , as we strengthen and expand our ERP team, to support on the successful execution of our ERP transformation strategy.

This role will be based out of our Whitley site (DN14 0HR) working on a hybrid basis. You would need to be flexible based on project and business requirements and expect to be onsite more for your first few weeks, but we are flexible on the number of days required onsite on average per week / month.

A bit about us :

Tunstall is a market-leading health and care technology provider .

We’re passionate about ensuring our team reflects the brilliant and unique qualities of the people and communities we support. Our incredible team of more than 3,000 colleagues provides life saving and life changing technology and services to millions of people in 18 different countries .

At Tunstall you’ll find a place where you’re valued and celebrated for being yourself. We empower our people to deliver the very best teamwork, innovation and thought leadership by creating an environment where we champion diversity and inclusion. We demonstrate our commitment to diversity and inclusion at each step. From our open, fair, and transparent recruitment processes, through to the many development and career growth opportunities we provide.

Each Tunstall colleague has a superpower… they’re unique. No one else is them, and we think that’s special. Come and join our mission and be part of our team, our One Tunstall team.

What will you be doing in this role ?

As an IFS Systems Analyst at Tunstall facilitates the successful execution of Tunstall’s ERP Business transformation strategy, helping to align Tunstall’s business processes globally and delivering benefits by implementing and maintaining better business processes supported by ERP and other software and technology solutions.

The Ideal candidate :

You will have proven demonstrable experience as a Systems Analyst on IFS . You will have good communication skills, both verbal and written, able to present the big picture and detailed designs clearly to ensure they are understood. You will be collaborative, used to gathering key requirements from stakeholders, understanding business processes, identifying areas for improvement and delivering effective training on ERP system processes and usage. With an analytical mindset you will be able to organise and analyse data to support your decision making.

What we offer :

• Competitive salary
• 25 days holiday + public holidays (pro rata)
• Holiday purchase scheme,
• Contributory pension
• Paid volunteer day to support a cause you are passionate about
• Enhanced maternity, paternity, adoption and shared parental pay entitlements
• Private Health Insurance
• Dedicated 24 / 7 employee benefits platform ‘Verlingue’ that include things like : free eye tests, retail discounts,
• EAP WeCare service - including a 24 / 7 online GP and mental health counselling service
• Boost your learning and growth through access to a Talent Library with over 800 courses, covering subjects from business skills to project management essentials
• A warm and welcoming team environment
• Development and a chance to build a rewarding career

Some of your key responsibilities would be :

• Resolve process and systems problems and deliver requests for change
• Quantify opportunities for improvement from process and IS solutions changes
• Analyse As-Is processes in conjunction with business users
• Develop and maintain To-Be processes, functional requirements, data integrations, and non-functional requirements in conjunction with business users, suppliers, or customers
• Perform options appraisals and recommend appropriate process and software solutions
• Direct the work of business applications suppliers and ensure suppliers meet Tunstall standards through statements of work definition, supplier reviews and testing
• Perform systems validation and user acceptance testing in conjunction with business users as required
• Prepare 'How to' guides and other training materials as needed
• Provide process and application coaching / training to super-user / user community globally
• Plan and perform project tasks including those at cutover as needed, including but not limited to technical tasks such as data mapping, loading and reconciliation, business process verification and systems integration testing
• Provide point of contact for business super-users / users after go-live and provide hands‑on support as appropriate alongside colleagues and software vendors following ITIL processes
• Develop and maintain plans to address incidents and service requests, directing business users and third parties, maintaining an issues and risk log, and ensuring these are cleared or mitigated and ensuring timely stakeholder communication
• Perform post-implementation reviews and work with business users and third parties as necessary to ensure project benefits are achieved
• Maintain a current knowledge of applications solutions in the relevant domain
• Communicate opportunities, plans, process changes and application features to business users and IS colleagues as necessary to broaden understanding and promote continuous improvement
• Perform data analysis
• Work as necessary with corporate colleagues on global projects including supporting country and acquisition / disposal on‑boarding and off‑boarding activities and sunset of legacy solutions

Key skills and experience :

• Proven experience working in a comparable role with IFS
• Able to effectively communicate the big picture as well as detailed design
• Experienced in consulting with, and training of, stakeholder and super‑user communities
• Experience of organising and analysing data to support decision‑making
• Good research and analytical skills
• Understanding of common business processes
• Time management and prioritisation skills
• Strong communication and influencing skills, both verbal & written
• Good analytical / problem‑solving skills
• High level of attention to detail
• Ability to clarify and communicate complex issues

Desirable skills and experience

• Experience using JIRA
• Exposure to data migration and data / systems integration techniques and tools
• Experience defining requirements and translating to technical specification
• Any experience with IFS Finance or Supply Chain module
• Understanding of process of successful change management

If you are not sure if you have the relevant skills or experience, then please apply (only takes a few minutes) and let our team review and come back to you

Equal Opportunities at Tunstall

At Tunstall, we’re committed to building a team that reflects the diversity of the communities we serve. We welcome applications from people of all backgrounds, experiences, and abilities, and we celebrate the unique strengths each colleague brings. Our recruitment process is open, fair and inclusive, and we’re dedicated to providing any reasonable adjustments you may need to thrive.