Identity Technical Delivery Manager

Primark Stores Limited; Reading; On-site; GBP 150,000 - 200,000; Full time

Job summary

A leading retail company in Reading is seeking an experienced Identity Technical Delivery Manager to coordinate identity and access management initiatives. You'll lead projects like implementing Privileged Access Management and Identity Governance solutions, ensuring regulatory compliance. The ideal candidate has a strong background in IDAM programmes and stakeholder management, with hands-on experience in PAM and IGA platforms. This role offers a competitive benefits package including healthcare and work-life balance perks.

Benefits

Healthcare

Pension

Potential bonus

27 days of leave

Fitness centre access

Subsidised cafeteria

Qualifications

• Proven track record of delivering IDAM programmes.
• Strong knowledge of identity and access management concepts.
• Hands-on experience with commercial PAM and IGA platforms.

Responsibilities

• Translate the strategic identity roadmap into executable delivery plans.
• Lead the delivery of a Privileged Access Management (PAM) expansion programme.
• Oversee implementation of an Identity Governance and Administration (IGA) solution.

Skills

IDAM programme delivery

Identity and access management concepts

Stakeholder management

Project management skills

Experience with PAM and IGA platforms

Tools

CyberArk

BeyondTrust

SailPoint

Saviynt

Okta

Job description

The Identity Technical Delivery Manager will deliver and coordinate a portfolio of identity and access management initiatives as laid out by the Identity Platform Manager. The primary focus will be to expand the coverage and maturity of privileged access controls, drive the implementation of an Identity Governance and Administration (IGA) solution, and oversee a series of smaller identity-related projects. This role will ensure delivery against strategic objectives, embedding security best practice, regulatory compliance, and operational efficiency.

What You’ll Get

People are at the heart of what we do here, so it’s essential we provide you with the right environment to perform at your very best. Let’s talk lifestyle: Healthcare, pension, and potential bonus. 27 days of leave, plus bank holidays and if you want, you can buy 5 more. Because Primark is all about tailoring to you, we offer Tax Saver Tickets, fitness centre, and a subsidised cafeteria.

What You’ll Do as a Identity Technical Delivery Manager

In your role, you’ll collaborate with different people across a range of skillsets. Here’s a flavour of your day-to-day:

• Translate the strategic identity roadmap, defined by the identity Platform Manager, into executable delivery plans.
• Lead the delivery of a Privileged Access Management (PAM) expansion programme, increasing coverage across critical systems, cloud platforms, and infrastructure.
• Oversee the end-to-end implementation, from business case to BAU, of an Identity Governance and Administration (IGA) solution, ensuring appropriate integration with HR systems, directories, and business applications.
• Provide leadership to project managers, business analysts, and technical resources and manage cross-functional teams including architects and engineers.
• Ensure programme activities support regulatory compliance (e.g., SOX, GDPR, ISO 27001, NIST, PCI‑DSS).
• Monitor, manage, and upscale programme risks, issues, and dependencies.

What You’ll Bring

Here at Primark, we want everyone to feel valued – so please bring your authentic self to work, of course with some other key experience and abilities for this role in particular:

• Proven track record of delivering IDAM programmes.
• Strong knowledge of identity and access management concepts, including PAM, IGA, SSO, MFA, RBAC, and JML processes.
• Hands‑on experience overseeing implementation of commercial PAM and IGA platforms (e.g., CyberArk, BeyondTrust, SailPoint, Saviynt, Okta).
• Strong stakeholder management, able to influence senior executives and technical teams alike.
• Excellent programme and project management skills, with a structured methodology (e.g., MSP, Prince2, Agile).
• Experience managing third‑party vendors and system integrators.

Does this sound like you? Great, because we can’t wait to see what you’ll bring. You’ll be supported within a team of equally capable people, celebrating who you are and aiding you reach your potential. At Primark, we’re excited about our future - and we’re excited to develop yours.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we’re Caring and always strive to put people first. We’re also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

If you need any reasonable adjustments or have an accessibility request during your recruitment journey, such as extended time or breaks between online assessments, a sign language interpreter, mobility access, or assistive technology, please contact your talent acquisition specialist.

All offers of employment are subject to background checks, including right to work, reference education and for some roles criminal, and financial checks. If you have any concerns, please reach out to our talent acquisition team to discuss.

Our fashion isn’t one‑size‑fits‑all and neither is our culture. Primark promotes equal employment opportunity, we strive to create an inclusive workplace where people can be themselves, access opportunities and thrive together.

For extra support at any stage of the selection process, please get in touch with our team at [e-mail].

REQ ID: JR‑2223