Identity and Access Management Operations Analyst

Middle Recruitment; Basingstoke; Hybrid; GBP 48,000 - 56,000; Full time

Job summary

A leading global recruitment partner is seeking an IAM Analyst Service Delivery to coordinate IAM services in a hybrid role in Basingstoke. The ideal candidate will have experience in IT Service Delivery or Project Management and will be responsible for managing relationships between engineering teams, programme managers, and vendors. This pivotal role ensures the effective operation of IAM services across a complex environment, offering a competitive salary of up to £48,000 plus bonus.

Qualifications

• Experience in IT Service Delivery or Project Management.
• Ability to manage involvement with engineering and vendors.
• Understanding of IAM services and governance.

Responsibilities

• Coordinate and manage the global IAM service.
• Work closely with engineering teams and programme managers.
• Ensure effective operation of IAM services globally.

Skills

IT Service Delivery

Project Management

Technical Delivery

Job description

IAM Analyst Service Delivery (Global IAM Operations)

Up to £48,000 + 10% Bonus

Basingstoke, Hampshire (Hybrid, approx. 2.5 to 3 days in office per week)

middle is partnered exclusively with a leading global company to recruit an IAM Analyst Service Delivery, joining their global Identity and Access Management (IAM) team within Technology Operations.

This is a pivotal role acting as the bridge between engineering, delivery, projects, and vendors, ensuring the effective global operation of IAM services. The function supports all identity-related activities across the business including access governance, privileged access, onboarding, audits, and compliance.

It is ideally suited to someone from an IT Service Delivery, Project Management, or Technical Delivery background who wants to take ownership of day-to-day IAM service operations in a large, complex environment. It would also suit a technically minded engineer looking to move into a more service-focused, coordination-driven role.

The Role

You will coordinate and manage the global IAM service, working closely with engineering teams, programme managers, and external vendors.