Identity Analyst

National Highways; West of England; Hybrid; GBP 42,000 - 65,000; Full time

Job summary

National Highways is seeking an Identity Analyst to protect IT assets by managing user access, provisioning and deprovisioning identities, and ensuring policies are enforced across identity lifecycles.

The role requires expertise in identity assurance, privileged access, and compliance monitoring, with governance aligned to approved standards. Hybrid work with UK offices and potential travel are involved.

Qualifications

• Experience in security or technical service teams.
• Knowledge of supplier management.
• Experience with support tools such as ServiceNow.
• Ability to produce reports using MS Office applications.
• Good communication and ability to build relationships with stakeholders.

Responsibilities

• Provisioning, modifying, and deprovisioning user accounts and access rights to ensure only valid identities are active.
• Translate organisational requirements into enforceable identity controls and ensure compliance and auditable lifecycle processes.
• Monitor identity related security risks using data insights and patterns to detect anomalies and recommend actions.
• Provide vetting services and compliance checks for privileged users to protect sensitive systems.
• Implement identity policies to ensure access is compliant with business expectations.

Skills

Security awareness

Supplier management

Stakeholder communication

Tools

ServiceNow

MS Office

Job description

About the role.

As part of the development of our Digital Services function, we are recruiting to strengthen internal digital capability within Cyber Security, Digital Operational Services, and Digital Corporate and Shared Services. These roles are central to building sustainable in-house expertise that supports the management, development and delivery of digital solutions across the transport network.

As an Identity Analyst, you'll play a key role in protecting National Highways and it assets by ensuring the right people and systems have the right access, at the right time.

You’ll provide specialist expertise across identity assurance, privileged access management and compliance monitoring, helping to ensure our identity and access controls are secure, well-governed and aligned with approved policies and standards.

As a subject-matter authority within the identity function, you’ll use your analytical and problem-solving skills to identify risks, interpret complex access data and patterns, and drive improvements. You’ll also work with external suppliers to ensure identity services meet our technical and performance expectations.

This is an opportunity to make a real impact by strengthening security, reducing the risk of unauthorised access and helping protect National Highways’ systems, data and assets.

This is a hybrid role, requiring two days per week in the office, and can be based at any National Highways office location across the UK, with some travel to attend team meetings.

Successful candidates will be required to hold or be willing to obtain SC clearance before starting employment. Five years' UK residency is normally required for the vetting process, although individual circumstances will be considered as part of the recruitment process.

• Provisioning, modifying, and deprovisioning user accounts and access rights to ensure only valid identities are active
• Implement identity policies and standards by translating organisational requirements into enforceable technical controls, ensuring all identity lifecycle processes remain compliant and auditable.
• Monitor and analyse identity related security risks, using data insights, access patterns, audit findings, and behavioural indicators to detect anomalies and recommend corrective actions.
• Provide vetting services and compliance checks for privileged users to protect sensitive systems and data from unauthorised access.
• Implement and enforce identity policies and standards to ensure that access is compliant and meets business expectations.

About you.

• Demonstrate experience working in a security or technical service team providing fulfilment and support.
• Experience or knowledge of supplier management.
• Familiarity with first and or second-line support of operational services and use of support tools such as ServiceNow.
• Able to use applications produce reports and extract data. Practical experience or using MS Office tools and application.
• Good communication skills and ability to build relationships with stakeholders.

About us.

Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.

The Digital Services Directorate is helping to reshape the way National Highways operates by delivering digital, data, and technology services across all areas, from frontline to back office, in a modern and efficient manner. Our vision is to develop integrated information and technology that empowers our colleagues and provides real-time information to our customers, as well as integrating with intelligent vehicle and transport systems as they evolve, to enhance journey safety and reliability.

External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy.

We are committed to creating a diverse environment and welcome applicants from all backgrounds.