IdAM Engineer

Guidant Global; Whitehall; On-site; GBP 55,000 - 85,000; Full time

Job summary

Guidant Global is supporting our client in recruiting an IdAM Engineer to join a dedicated Identity and Access Management Live Services team. You will maintain identity infrastructure, ensuring availability, performance, and security while providing SME guidance to project delivery teams.

The role involves supporting Windows AD, PAM, and IdAM solutions, incident response, change management, and collaboration with external suppliers to maximise value in a highly secure environment.

Qualifications

• 3+ years' experience administering Windows Server environments (2008/2012/2016/2019).
• Experience supporting Active Directory Domain Services in enterprise environments.
• Working knowledge of Linux system administration.
• Experience with Two-Factor Authentication (RSA) and PKI/Certificate services.
• Strong scripting capability, particularly with PowerShell, including automation development.
• Experience administering DNS and DHCP services.
• Good understanding of network protocols and firewall technologies.
• Knowledge of system security principles and integration technologies.
• Experience supporting disaster recovery planning and testing.

Responsibilities

• Provide support for Windows Active Directory Domain Services and associated security infrastructure
• Deliver 2nd and 3rd line support for Active Directory, Privileged Access Management, and IdAM solutions
• Respond to incidents and service requests, taking ownership through to resolution
• Perform proactive system monitoring and daily health checks to prevent service disruption
• Collaborate with support and project teams to implement changes and technical solutions
• Follow and adhere to corporate change management processes
• Maintain the integrity and security of identity management services in line with industry best practices
• Support disaster recovery testing and critical project activities, including work outside standard hours when required
• Engage with third-party suppliers to ensure effective service delivery and value

Skills

PowerShell scripting

Active Directory

Windows Server

Linux

PKI/Certificates

RSA MFA

DNS

DHCP

Firewall

Disaster recovery

Tools

PowerShell

RSA MFA

PKI

DNS

DHCP

Firewall

Job description

Guidant Global is supporting our client in recruiting a skilled IdAM Engineer to join a dedicated Identity and Access Management (IdAM) Live Services team. This role is critical in maintaining and monitoring key components of the organisation's identity infrastructure, ensuring high levels of availability, performance, and security. You will act as a subject matter expert across identity technologies, contributing to continuous service improvement and supporting a fast-paced, evolving IT environment. Alongside operational responsibilities, you will provide technical expertise to project delivery teams and work closely with external suppliers to ensure value is maximised across partnerships. This is an exciting opportunity to work within a highly secure and complex environment, supporting essential identity services that underpin organisational operations.

Responsibilities

• Provide support for Windows Active Directory Domain Services and associated security infrastructure
• Deliver 2nd and 3rd line support for Active Directory, Privileged Access Management, and IdAM solutions
• Respond to incidents and service requests, taking ownership through to resolution
• Perform proactive system monitoring and daily health checks to prevent service disruption
• Collaborate with support and project teams to implement changes and technical solutions
• Follow and adhere to corporate change management processes
• Maintain the integrity and security of identity management services in line with industry best practices
• Support disaster recovery testing and critical project activities, including work outside standard hours when required
• Engage with third-party suppliers to ensure effective service delivery and value

Minimum Qualifications

• 3+ years' experience administering Windows Server environments (2008/2012/2016/2019)
• Experience supporting Active Directory Domain Services in enterprise environments
• Working knowledge of Linux system administration
• Experience with Two-Factor Authentication (RSA) and PKI/Certificate services
• Strong scripting capability, particularly with PowerShell, including automation development
• Experience administering DNS and DHCP services
• Good understanding of network protocols and firewall technologies
• Knowledge of system security principles and integration technologies
• Experience supporting disaster recovery planning and testing

Desirable Skills

• Familiarity with Microsoft Identity Manager (MIM) / Forefront Identity Manager (FIM)
• Experience working within secure or highly regulated environments
• Exposure to identity governance or access certification tools
• Knowledge of modern identity platforms and cloud-based identity services

Who We're Looking For (Candidate Profile)

• A strong communicator with excellent written and verbal skills
• Able to work autonomously as well as collaboratively within a team
• Highly organised with the ability to manage workloads and meet deadlines
• Proactive and solution-focused in a fast-paced environment
• Committed to continuous improvement and service excellence