ICV Programme Support Coordinator

The Mayor's Office for Policing and Crime; City Of London; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Civil service pension

32.5 days annual leave

Season ticket loan

Flexible working

Job summary

The Mayor's Office for Policing and Crime (MOPAC) is seeking an Independent Custody Visiting (ICV) Programme Support Coordinator to recruit and onboard volunteers, coordinate their training, and support community-led oversight of policing in London.

You will be the first point of contact for our volunteers, guiding and supporting them, collecting feedback, and helping inform policy and delivery. This role operates on a hybrid model with office hubs in Union Street and Newlands Park.

Qualifications

• Enthusiastic, empathetic, highly organised and effective team player.

Responsibilities

• Coordinate recruitment and onboarding of volunteers for the Independent Custody Visiting Scheme.
• Coordinate volunteer training and development so they can engage in community-led oversight of policing.
• Be the first point of contact for volunteers, guiding and supporting them and collating feedback to inform oversight and delivery.

Skills

Enthusiastic

Empathetic

Organised

Team player

Job description

Thank you for your interest in a role at the MOPAC. We are excited to hear about your experiences.

Join us to make London a safer city for everyone.

This opportunity is opened to MOPAC and GLA Group staff only.

Are you an enthusiastic, empathetic, highly organised and effective team player?

Do you want to work with volunteers and community-led organisations to enable them to influence and scrutinise policing policy, strategy and delivery?

If that sounds like you, please read on.

The Mayor's Office for Policing and Crime (MOPAC) works on behalf of the Mayor of London to ensure the Metropolitan Police Service (MPS) is efficient and effective, and delivers the priorities of the Mayor's Police and Crime Plan. This is an exciting time to join MOPAC's Community Engagement and MPS Oversight Team as we build our team to ensure we can support delivery of the Mayor's priority to increase trust and confidence in the MPS by enabling community-led oversight and scrutiny of policing in London.

The Independent Custody Visiting (ICV) Programme Support Coordinator will be a team player, managing the recruitment and onboarding of volunteers, as well as coordinating their training and development, to ensure they can effectively engage in community-led oversight of the MPS. You will be the first point of contact for our volunteers, guiding and supporting them and collating their feedback to ensure it informs oversight, policy and delivery. Your work will focus on, but not be limited to, supporting the delivery of the London Independent Custody Visiting Scheme.

Want to find out what it's like to work with MOPAC?

You can find out more about MOPAC by visiting our website.

If you have a question about this role please contact [e-mail]. If you have a question about the role or the recruitment process please contact a member of the HR team via email on [e-mail].

Application for the role closes on 23 October 2026 at 23:59.

Interviews are scheduled for the 16, 17 & 18 November and will be in person at our Union Street Office.

Political Restriction

Political Restriction: under the Local Government and Housing Act 1989 (as amended by the Police Reform and Social Responsibility Act 2011), all MOPAC staff members will be politically restricted without the right to apply for an exemption.

Security Vetting Clearance

The successful candidates will be expected to undergo the necessary security checks. Applicants must possess the legal right to work in the UK and have resided in the UK continuously for at least the last three years.

Reward and Benefits

For employment roles, in addition to an excellent salary and civil service pension with 28.97% employer contribution, we offer an attractive range of benefits including 32.5 days' annual leave, interest free season ticket loan and flexible working arrangements.

Where are we based?

We operate a hybrid working model with office hubs currently at Union Street (near London Bridge) and Newlands Park (postcode SE26). On average, staff will work 2 days a week from an Office Hub, which may differ depending on the role requirements. We are planning to relocate our office at the end of the year to a new location, an approximate five-minute walk from our current premises.

We are a disability-confident employer.

MOPAC guarantees an interview to any applicant that declares that they have a disability, providing they meet the minimum standards for the job role. These standards are defined in the job description and will often be listed as essential or desirable skills.

London's diversity is its biggest asset, and we strive to ensure our workforce reflects London's diversity at all levels.

We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith or disability.