ICT Technician

Academy Transformation Trust; Mildenhall; On-site; GBP 27,000 - 31,000; Full time

Job summary

An educational trust in the UK is seeking an ICT Technician to support ICT systems across multiple academies. The role requires solid experience in ICT support and effective time management. You will assist with system maintenance, ensure operational efficiency, and create user guides. Join a supportive environment with opportunities for career development and flexible working.

Benefits

Generous pension scheme

Shopping discounts

Cycle-to-work scheme

Employee assistance programme

Opportunities for self-development

Qualifications

• Experience in providing ICT support is essential.
• Strong understanding of network operating systems.
• Familiarity with ICT applications in education is a plus.

Responsibilities

• Support the Network Managers in maintaining ICT systems.
• Ensure systems are operational and virus-free.
• Create user guides for teachers and students.

Skills

ICT support experience

Network operating systems understanding

LAN and WAN topologies

Hardware and software knowledge

Time management

User support

Job description

ICT Technician

37 hours per week, All Year Round

NJC Point 10 – 16 (£27,694 - £30,518)

Located at Mildenhall Academy with travel to Great Heath Academy and Beck Row Academy when required

Start date: As soon as possible

Are you looking for a fantastic new opportunity?

As one of our highly valued ICT Technicians, you will be based at Mildenhall Academy and will be required to travel to Great Heath Academy and Beck Row Academy when required. We will look to you to support our Network Managers in expanding and maintaining academy ICT systems, involving you in everything from planned expansions and migrations to reactive maintenance and the specification of new software.

Every day, being an ICT Technician with ATT will bring different challenges, as you ensure that our systems remain operational, easy to use and virus-free, and create user guides for teachers and students. Naturally, you will need sound experience of providing ICT support, spanning network operating systems, equipment and cabling, good understanding of LAN, WAN and internet topologies, and a deep understanding of hardware and software.

Equally important, you should be able to manage your time effectively and prioritise a workload across multiple sites, and you will enjoy dealing with end users. If you are familiar with the application of ICT in education, so much the better, but it’s your passion for best practice and your meticulous attention to detail that will matter most.

Benefits

In return, we offer to you:

• An amazing people development offer through our ATT Institute providing you with continuous self-development.
• A comprehensive package of benefits via our benefits platform. You will enjoy a generous pension scheme, shopping discounts, cycle-to-work scheme, and an employee assistance programme.
• We are happy to talk flexible working with all applicants for all roles.
• Local Government Pension Scheme
• You’ll have plenty of opportunity to grow your career in a large organisation with a warm and supportive environment.

Closing date: 9am on Tuesday 11th November 2025

Please apply early as this vacancy may close early if a suitable application is received.

Interview date: Monday 17th November 2025

Equality, Diversity and Inclusion

We are a Disability Confident Employer. The successful applicant will undertake an enhanced DBS criminal record check, and online searches will be carried out in line with KCSIE 2025. We are committed to Diversity, Equality and Inclusion and welcome all applications. We are open to Flexible Working.