ICT Support Technician

Tribuild; Swindon; On-site; GBP 25,000 - 35,000; Full time

Job summary

A well-established construction business is looking for an experienced ICT Support Technician to join their team in Swindon on a 3-month contract. The role involves providing first- and second-line support, installing and maintaining IT equipment, and collaborating within a supportive team. Candidates should have a strong background in ICT support, excellent troubleshooting skills, and effective communication capabilities.

Benefits

Supportive team environment

Exposure to a wide range of systems

Qualifications

• Previous experience in an ICT Support or Helpdesk role (1st/2nd line).
• Strong knowledge of Windows operating systems and Microsoft 365.
• Confident troubleshooting hardware, networking, and connectivity issues.

Responsibilities

• Provide 1st and 2nd line support for all ICT queries.
• Install, configure, and maintain PCs, laptops, mobile devices.
• Assist with hardware and software upgrades, patching, and roll-outs.

Skills

ICT Support or Helpdesk experience

Knowledge of Windows operating systems

Experience with Microsoft 365

Troubleshooting hardware issues

Excellent communication skills

Job description

ICT Support Technician - Swindon

3-Month Contract

I'm working with a well-established construction and infrastructure business that's looking to appoint an ICT Support Technician on a 3-month contract to join their Swindon-based team.

You’ll be part of a close-knit internal IT function supporting end users across the UK, providing first- and second-line technical support on hardware, software, and systems. This role would suit someone who enjoys problem-solving, variety in their day, and working with a broad range of users across both office and site environments.

Key Responsibilities

• Provide 1st and 2nd line support for all ICT queries, ensuring issues are resolved quickly and effectively.
• Install, configure, and maintain PCs, laptops, mobile devices, and peripherals.
• Support user account management, permissions, and security in line with company systems and processes.
• Assist with hardware and software upgrades, patching, and roll-outs.
• Liaise with third-party suppliers where required and maintain accurate asset records.
• Support the onboarding and offboarding process for new starters and leavers.

What You’ll Need

• Previous experience in an ICT Support or Helpdesk role (1st/2nd line).
• Strong knowledge of Windows operating systems, Microsoft 365, and common business applications.
• Confident troubleshooting hardware, networking, and connectivity issues.
• Excellent communication and customer service skills - approachable and proactive.

What’s on Offer

• 3-month contract based in Swindon
• Opportunity to work with a reputable infrastructure business
• Supportive team environment and exposure to a wide range of systems

If you’d like to know more or have a confidential chat about the role, please get in touch.