ICT Support Technician

eTeach UK Limited; City Of London; On-site; GBP 31,000 - 34,000; Full time

Job summary

An educational institution in London is seeking an ICT Support Technician for maternity cover. Join a collaborative team providing first-line technical support for Windows and Apple systems. Ideal candidates should have IT support experience, strong problem-solving skills, and a proactive attitude. The role offers a salary range of £31,980 – £33,394 per annum and requires compliance with enhanced DBS checks.

Qualifications

• Previous experience providing IT support, preferably in an educational setting.
• Strong knowledge of Windows and Mac systems.
• Excellent problem-solving and communication skills.

Responsibilities

• Provide first-line technical support to staff and students.
• Maintain and support hardware, software, and peripherals.
• Assist with network and telephony maintenance.

Skills

IT support experience

Knowledge of Windows systems

Knowledge of Mac systems

Problem-solving skills

Communication skills

Customer-focused attitude

Tools

Active Directory

Office 365

Job description

Overview

ICT Support Technician (Maternity Cover) La Sainte Union Catholic Secondary School, Highgate Road, London, NW5 1RP

Full-time | Fixed Term (Maternity Cover) | NJC Scale 4, SCP 7–10 | £31,980 – £33,394 per annum

Required from: 25th November 2025

Application deadline: Monday 10th November 2025, 9am

This post is subject to an enhanced DBS check and online vetting.

What You’ll Do

• Provide first-line technical support to staff and students across Windows and Apple systems.
• Maintain and support all hardware, software, and peripherals to ensure reliable day-to-day operation.
• Assist with network and telephony maintenance, asset management, and equipment rollouts.
• Ensure compliance with data protection, safeguarding, and health & safety requirements.

What We’re Looking For

• Previous experience providing IT support (education experience preferred).
• Strong knowledge of Windows and Mac systems, Active Directory, Office 365, and networks.
• Excellent problem-solving and communication skills.
• A proactive, customer-focused attitude and the ability to work well both independently and in a team.

Why Join Us?

At La Sainte Union, you’ll be part of a collaborative and inclusive school community that values innovation, support, and professional growth. Join us in shaping the future of our students — helping them to become Bright Women with Bold Futures.

This post is subject to an enhanced DBS check and online vetting.