ICT Mobile Communications Manager

Devon and Cornwall Police; Exeter; Hybrid; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Gym membership (subsidised)

Blue Light Card discounts

Local government pension scheme

Free onsite parking

Salary sacrifice group insurance

Hybrid working

Job summary

Devon and Cornwall Police is seeking an ICT Mobile Communications Manager to lead the delivery of radio, mobile phone and satellite services across Devon & Cornwall Police and Dorset Police. You will manage contracts with service, network and product suppliers and lead a small team during the start of a ten-year BT managed service contract.

This is an exciting period as the national Airwave network transitions to the Emergency Services Network, with hybrid working and regular training support

Qualifications

• Delivery of radio, mobile phone and satellite services to police forces.
• Management of contracts with service, network and product suppliers.
• Join a ten-year BT-managed service contract for radio/mobile support.

Responsibilities

• Deliver radio, mobile and satellite services to Devon & Cornwall Police and Dorset Police.
• Lead a small team and manage contracts with suppliers to meet service levels.
• Engage customers and partners to ensure reliable mobile voice/data services across three counties.

Skills

Contract management

Team leadership

Stakeholder engagement

Radio and mobile services

Job description

ICT Mobile Communications Manager

Location: Police Headquarters, Exeter, Police Headquarters, Winfrith, Dorset

Salary: Grade 8 - Starts at £44,700 rising by yearly increments to a maximum of £49,716 per annum

Vacancy Type: Permanent

About the role:

As the Mobile Communications Manager, you will be responsible for the delivery of radio, mobile phone and satellite services to both Devon & Cornwall Police and Dorset Police.

Leading a small team, you will achieve this through the management of contracts with service, network and product suppliers.

You will be joining us at the start of a ten-year managed service contract with BT for the support of our radio and mobile phone users across our wide geography.

This is an exciting period for police radio services, with the national TETRA based Airwave network due to be replaced by the Emergency Services Network in 2029.

Supported by local, regional and national project teams, do you have the technical understanding, customer engagement and contract management skills to ensure our officers and staff receive the mobile voice and data services they need to support the public across our three counties?

What you get if you join us:

• A competitive salary with yearly increments.
• 25 days a year leave entitlement, with an increase to 30 days after 5 years continuous employment, plus bank holidays (pro-rata for part time workers).
• Access to heavily subsidised gym membership that will provide you access to police site gyms throughout the counties.
• Access to the Blue Light Card Scheme for discounts and services (requires a one off payment of £5).
• Company sick pay.
• Competitive local government pension scheme.
• Job related equipment, as required.
• Free onsite parking at many police sites throughout the counties.
• Access to Group insurance scheme (via salary sacrifice scheme).
• Support networks, free Employees Assistance Programme, Occupational Health and wellbeing services.
• Development and training opportunities.
• Supportive and flexible training plan, including regular check-ins throughout your initial period of joining us to ensure you are up to speed with the role and getting the support you need.
• Flexitime, with the ability to undertake your hours flexibly and in line with business need.
• Hybrid working, with the ability to work remotely at times throughout the working week (once signed off the training plan).

The closing date for applications is 02/09/2026, 12:00.