ICT Compliance Officer

Opus Perm; King's Lynn; Hybrid; GBP 80,000 - 100,000; Full time

Job summary

A public sector organization in King's Lynn is seeking an ICT Compliance Manager to ensure compliance and alignment with best practice standards in their ICT environment. The role involves managing documentation, conducting audits, and collaborating with ICT management. Ideal candidates will have experience in compliance and information governance within complex technical environments. A competitive salary and generous benefits are offered, with hybrid working options available.

Benefits

Competitive salary

Generous annual leave

Comprehensive benefits package

Employee Assistance Programme

Good work/life balance

Committed training programme

Membership of local government pension scheme

Responsibilities

• Assist in drafting and maintaining ICT policies and procedures.
• Work with ICT management to ensure all documents are current.
• Maintain an organized ICT documentation library.
• Implement processes for regular reviews and audits.
• Maintain an accurate and up-to-date asset register.
• Support tracking of ICT risks and control mitigations.
• Collate evidence for internal and external audits.
• Monitor compliance with ICT standards and escalate issues.

Skills

Experience in ICT, compliance or information governance roles

Strong writing, communication and documentation skills

Understanding of ICT infrastructure and service delivery models

Familiarity with ICT policy frameworks and risk management principles

Ability to translate technical concepts into accessible documentation

Experience managing multiple documentation streams

Tools

SharePoint

CMDBs

Job description

We are looking for a ICT Compliance Manager to play a key role in ensuring that the Council's ICT environment is well-documented, compliant, and aligned with best practice standards.

This was a fantastic opportunity to join a supportive team during a major transformation programme, leading the creation, upkeep, and continuous improvement of ICT documentation – including policies, procedures, technical standards, and inventories – to support governance, assurance, and service development. The department is undergoing significant change and investment so this is a great time to get onboard.

Hybrid Working: (2 days/week in office) remote considered with bi‑monthly visits.

Key Responsibilities:

• Assist in drafting, reviewing, and maintaining ICT policies, procedures, and technical standards to ensure compliance with relevant legislation, frameworks, and best practices (e.g., ITIL, NCSC guidance).
• Work with ICT management to ensure all documents are current, approved, and clearly communicated.
• Maintain an organized and accessible ICT documentation library, ensuring consistency of format, terminology, and ownership.
• Implement processes for regular reviews and audits of documentation.
• Assist with maintaining an accurate and up-to-date asset register including records of applications, infrastructure, and hardware assets, including dependencies, integrations, and data flows.
• Support the identification and tracking of ICT risks, controls, and mitigations and work closely with the Corporate Governance team to ensure alignment with the Council's corporate risk framework.
• Collate evidence and documentation to support internal and external audits (e.g., PSN, cyber security, data protection, and business continuity reviews).
• Monitor compliance with ICT standards, policies, and procedures, escalating non‑conformance as appropriate.

What We're Looking For

Essential Knowledge & Skills:

• Experience in ICT, compliance or information governance roles within a complex technical environment.
• Strong writing, communication and documentation skills with a keen attention to detail.
• Understanding of ICT infrastructure, applications and service delivery models.
• Familiarity with ICT policy frameworks, standards and risk management principles.
• Ability to translate technical concepts into clear, accessible documentation.
• Experience managing multiple documentation streams and maintaining version control.

Desirable Knowledge & Skills:

• Experience in a local government or public sector ICT setting.
• Knowledge of ITIL, NCSC Cyber Assessment Framework or similar.
• Understanding of data protection, cyber security and information governance requirements.
• Experience using documentation and asset management tools (e.g., SharePoint, CMDBs).

What's in it for you?

• A competitive salary
• Generous annual leave, including office closure between Christmas and New Year
• Comprehensive benefits package, including discount schemes, cycle‑to‑work, online GP, and more
• Employee Assistance Programme, including access to counselling services
• A good work/life balance with an agile working environment
• Committed training programme and development opportunities
• Membership of the local government pension scheme