ICQA Operations Leader — Inventory & Quality

Amazon; Tees Valley; On-site; GBP 45,000 - 65,000; Full time

Job summary

A global e-commerce leader based in Tees Valley is seeking an ICQA Operations Manager to oversee team operations in its fulfillment centers. The ideal candidate will lead a team dedicated to inventory control and quality assurance while ensuring compliance with safety standards. Responsibilities include analyzing data to improve processes, labor planning, and enhancing team performance. Strong people management skills and a Bachelor's degree are essential qualifications for this impactful role, with opportunities for employee development and team empowerment.

Benefits

Competitive salary

Employee development programs

Diverse and inclusive workplace

Qualifications

• Bachelor's degree or equivalent.
• Experience in people management and team development.
• Experience coordinating projects across organizations that span large groups.
• Experience in defining and implementing process improvement initiatives.
• Fluent English-language communication skills, both written and verbal.

Responsibilities

• Lead and supervise a team of ICQA Area Managers and hourly associates.
• Ensure compliance with safety programs and SOX regulations.
• Analyze inventory defects and implement corresponding action plans.
• Conduct labor planning and forecasting capacity needs.
• Support in interviewing and training fulfillment center Area Managers.

Job description

A global e-commerce leader based in Tees Valley is seeking an ICQA Operations Manager to oversee team operations in its fulfillment centers. The ideal candidate will lead a team dedicated to inventory control and quality assurance while ensuring compliance with safety standards. Responsibilities include analyzing data to improve processes, labor planning, and enhancing team performance. Strong people management skills and a Bachelor's degree are essential qualifications for this impactful role, with opportunities for employee development and team empowerment.