ICES Supervisor

Wigan Council; Wigan; On-site; GBP 32,000 - 37,000; Full time

Job summary

A local authority in the UK is seeking a Store Supervisor to lead a dedicated team in delivering essential equipment across the Wigan borough. This role requires supervision of equipment delivery and collection, ensuring timely service for customers and working closely with NHS and Social Services colleagues. The ideal candidate will be self-motivated with a strong customer care ethics and proven decision-making skills. The position offers a salary ranging from £32,597 to £36,363 per annum with 37 hours of work per week.

Qualifications

• Self-motivated with a strong customer care ethic and a passion for making a difference.
• Resilience, flexibility, keen eye for detail, and excellent decision-making.
• Strong communication skills to connect with NHS and Social Services colleagues.

Responsibilities

• Supervise equipment delivery, collection and maintenance.
• Ensure equipment cleaning and data recording.
• Lead a team in a fast-paced service environment.

Skills

Customer care ethic

Resilience

Flexibility

Attention to detail

Decision-making

Strong communication skills

Job description

Role Overview

As Store Supervisor, you will lead a dedicated team delivering, fitting, and collecting essential equipment across the Wigan borough to help people live independently and support hospital discharges. You will work closely with NHS and Social Services colleagues to ensure every customer receives timely, high‑quality service.

Key Responsibilities

• Supervise equipment delivery, collection and maintenance, supporting hospital discharges and preventing admissions.
• Play a key role in the decontamination unit, ensuring equipment is cleaned and data accurately recorded.
• Work closely with NHS and Social Services colleagues to ensure every customer receives timely, high‑quality service.
• Lead a team in a fast‑paced, fluid service requiring flexibility, strong leadership, and a commitment to our values: See the Person, listen deeply, do the right thing, connect to neighbourhoods, and show love and pride.

Qualifications

• Self‑motivated with a strong customer care ethic and a passion for making a difference.
• Resilience, flexibility, keen eye for detail, and excellent decision‑making.
• Strong communication skills to connect with NHS and Social Services colleagues.

Salary & Hours

Salary: Grade 7, £32,597 - £36,363 per annum

Hours: 37 hours per week

Commitment

Wigan Council has been voted Overall Council of the Year at the APSE Awards and is signed up to the Greater Manchester Continuous Service Commitment. We are committed to building a workforce reflective of our Borough and fostering diverse teams where everybody can bring their authentic selves to work and feel that they belong.

Values & Culture

At ICES, we re looking for someone who can actively follow the Progress with Unity ways of working and shows love and pride in everything they do. If you re passionate about making a difference and connecting to neighbourhoods, this is your opportunity to change lives.