IBA Technician

HFG; Greater London; On-site; GBP 32,000 - 42,000; Full time

Job summary

HFG are recruiting an experienced IBA Technician to take ownership of the day-to-day IBA function within an established independent insurance broker. This hands-on role suits someone confident working autonomously, managing insurance broking accounts end to end, and acting as the main contact for IBA matters.

You will work closely with senior stakeholders and have genuine ownership of the function, with support during handover.

Qualifications

• Experience within IBA, insurance broking accounts or insurance finance.
• Strong experience across reconciliations, insurer settlements, premium processing and client money.
• Ability to independently manage day-to-day IBA responsibilities.
• Understanding of FCA Client Money requirements.
• Strong numerical, reconciliation and Excel skills.

Responsibilities

• Managing client and insurer cash allocation
• Completing insurer statement reconciliations and settlements
• Performing bank and client money account reconciliations
• Managing credit control and monitoring outstanding premiums
• Processing refunds and return premiums
• Completing commission and brokerage reconciliations
• Producing Client Money Calculations
• Supporting month-end processes and reconciliations
• Investigating and resolving accounting discrepancies
• Maintaining accurate records across internal systems
• Liaising with insurers, clients, brokers and senior stakeholders to resolve account queries
• Producing reports and escalating overdue or outstanding items
• Helping to maintain and improve IBA processes and controls

Skills

Reconciliations

Excel

Attention to detail

Stakeholder management

Numerical skills

Tools

Acturis

Job description

IBA Technician

HFG are currently representing an established independent insurance broker looking to recruit an experienced IBA Technician to take ownership of the day-to-day IBA function.

This is a hands‑on role within a close‑knit business and would suit someone who is confident working autonomously, managing insurance broking accounts from end to end and acting as the main point of contact for day‑to‑day IBA matters.

The successful candidate will work closely with senior stakeholders across the business and will have genuine ownership of the function, with support available during the initial handover period.

Key responsibilities will include:

• Managing client and insurer cash allocation
• Completing insurer statement reconciliations and settlements
• Performing bank and client money account reconciliations
• Managing credit control and monitoring outstanding premiums
• Processing refunds and return premiums
• Completing commission and brokerage reconciliations
• Producing Client Money Calculations
• Supporting month‑end processes and reconciliations
• Investigating and resolving accounting discrepancies
• Maintaining accurate records across internal systems
• Liaising with insurers, clients, brokers and senior stakeholders to resolve account queries
• Producing reports and escalating overdue or outstanding items
• Helping to maintain and improve IBA processes and controls

We are keen to speak with candidates who have:

• Previous experience within IBA, insurance broking accounts or insurance finance
• Strong experience across reconciliations, insurer settlements, premium processing and client money
• The confidence to independently manage day‑to‑day IBA responsibilities
• A good understanding of insurance broking and commercial insurance
• Knowledge of FCA Client Money requirements
• Strong numerical, reconciliation and Excel skills
• Excellent attention to detail
• Strong communication and stakeholder management skills
• A proactive approach to resolving queries and improving processes

Experience using Acturis would be advantageous, although candidates with strong relevant IBA experience who are comfortable learning a new system will also be considered.