IAM Product Owner

Post Office Ltd; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A key UK service provider is seeking an IAM Product Owner to drive the evolution of their IAM platform. In this role, you will deliver robust IAM solutions that ensure both security and user experience while collaborating with various teams. The ideal candidate will have a strong grounding in IAM concepts and a proven track record in product management. The position is permanent, located in Greater London, and offers a comprehensive benefits package, making it a dynamic opportunity for experienced individuals looking to impact significant change.

Benefits

27.5 days annual leave

Up to 18% on target bonus

Car Allowance

Access to Benenden Healthcare

Generous pension contribution

Life assurance

Income protection after 12 months

Support from employee assistance programme

Learning and development opportunities

Qualifications

• Proven experience as a People Manager with a focus on strategy development.
• Strong understanding of IAM concepts including authentication and authorisation.
• Experience working within IAM, cybersecurity, or digital transformation.

Responsibilities

• Deliver IAM solutions balancing security and user experience.
• Drive evolution of the IAM platform supporting strategic roadmap.
• Collaborate with cross-functional teams to achieve business objectives.

Skills

Experience in collaborating with senior managers

Stakeholder relationship management

Project delivery experience

Product Ownership background

Knowledge of IAM concepts

Integration familiarity with business applications

Experience in regulated sectors

Job description

Summary

Grade: 3A

Reporting Line: Head of Identity and Access Management

Contact Type: Permanent

Location: London / Chesterfield / Bolton

What to expect

The IAM Product Owner is a key member of the CISO team, responsible for the delivery of functional strategies, always modelling Post Office behaviours and demonstrating a Postmaster first mindset.

The IAM Product Owner will play a pivotal role in defining and delivering IAM solutions that balance robust security, regulatory compliance, and user experience. You will drive the evolution of our IAM platform, supporting the Centre of Excellence (CoE) and IAM strategic roadmap.

What we can do for you

Beyond a competitive salary, we offer a comprehensive benefits package that includes:

• 27.5 days annual leave that increases with tenure
• Up to 18% on target bonus opportunity
• Car Allowance
• Access to Benenden Healthcare
• Generous pension contribution
• Life assurance
• Income protection after 12 months service
• Full support from our employee assistance programme and access to our employee benefits platform
• Ever-evolving learning and development opportunities

What you’ll need to succeed

• Experienced People Manager with proven experience collaborating with peers and senior managers, to contribute to the development of, and deliver, a functional strategy to achieve business objectives.
• Substantial experience in establishing successful, cross‑functional, stakeholder relationships.
• Demonstrable experience of delivering projects to achieve key objectives.
• Proven experience as a Product Owner, Product Manager, or similar role, ideally within IAM, cybersecurity, or digital transformation environments.
• Strong understanding of IAM concepts, technologies, and best practices (e.g., authentication, authorisation, SSO, MFA, identity lifecycle management).
• Familiarity with integrating IAM solutions with business applications, SaaS, and cloud platforms.
• Experience in large, complex organisations or regulated industries is an advantage.

About us

Post Office is a community staple. We're trusted. We're relatable. We're reliable. We're steeped in tradition. But we're on a journey of transformation. We're focused on the future and working at pace to compete in a digital world to provide the same, personalised experience we've always been proud of - and we need fresh talent to help make it possible.

We're looking for people to come to Post office to re‑imagine. Authentic people who rise to big challenges and make big changes. We all have a genuine duty of care for the people we serve - a purpose that guides us forward, no matter what. We're looking for people who share in that purpose and show that now, and moving forwards, Post Office truly is Everybody's Business.

Our commitment to embracing diversity extends beyond just words. We actively foster an inclusive workplace that values the unique perspectives and contributions from all colleagues. We hold the belief that Equity, Diversity, and Inclusion are not just vital but fundamental to our success and growth. Our priority lies in shaping a business that mirrors the diverse communities we reach, truly making Post Office 'Everybody’s Business'. As an equal opportunity employer, we value and celebrate the differences among our people, ensuring that our practices reflect our dedication to inclusivity and equal representation for all.