Hybrid Welfare Rights Advisor – Benefits Support

Dundee City Council; United Kingdom; Hybrid; GBP 25,000 - 35,000; Full time

Job summary

A local government authority in the United Kingdom is seeking a full-time welfare support officer on a temporary contract for one year. This role, hybrid in nature, involves working both from home and on-site. Candidates must have at least 5 National 5s including English and Maths, alongside relevant experience in the welfare rights or social work field. The selected individual will assist clients with statutory benefits and welfare services, promoting their use while managing a caseload effectively.

Qualifications

• Experience working in advice or social welfare assessment.
• Ability to understand and address concerns of vulnerable individuals.
• Experience with benefit claim forms.

Responsibilities

• Provide support on statutory benefits to the public and specific client groups.
• Encourage the take-up of welfare services.
• Manage a caseload independently.

Skills

Excellent communication skills

Good time management

Ability to work with vulnerable people

Independence in managing caseload

Education

5 National 5s including English and Maths or equivalent

Job description

A local government authority in the United Kingdom is seeking a full-time welfare support officer on a temporary contract for one year. This role, hybrid in nature, involves working both from home and on-site. Candidates must have at least 5 National 5s including English and Maths, alongside relevant experience in the welfare rights or social work field. The selected individual will assist clients with statutory benefits and welfare services, promoting their use while managing a caseload effectively.