Hybrid Travel Sales Team Leader - Coaching & Growth

Travel Trade Recruitment; England; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid work

Company discount for personal trips

Job summary

Travel Trade Recruitment is seeking a Sales Manager to support the Senior Sales Manager and maximise sales from a team of Travel Specialists while delivering excellent service and converting enquiries into bookings.

The role is based on a hybrid basis, working from the office on the borders of South West London/Surrey on Tuesdays and Thursdays. The rest of the week offers flexible in-office or home working. The position offers a competitive salary and a vibrant, collaborative environment.

Qualifications

• Proven experience leading a sales team in travel
• Strong ability to coach and develop staff
• Excellent communication and customer service skills
• Commercial awareness and ability to motivate a team to deliver results

Responsibilities

• Set clear targets, monitor performance and use reporting to maximise sales and conversion.
• Hold effective 1:1s, recognise success and address underperformance promptly.
• Recruit, motivate and lead a positive, competitive and supportive team.
• Drive consistent use of the sales process and provide constructive feedback on calls and client interactions.
• Work with Product to strengthen team knowledge and coordinate familiarisation trips.
• Maintain high service standards to ensure client feedback is resolved promptly and professionally.
• Review feedback trends with specialists and implement actions to improve service.
• Collaborate with Product and suppliers to resolve recurring issues.

Skills

Team leadership

Sales leadership

Travel industry

Communication

Job description

Travel Trade Recruitment is seeking a Sales Manager to support the Senior Sales Manager and maximise sales from a team of Travel Specialists while delivering excellent service and converting enquiries into bookings.

The role is based on a hybrid basis, working from the office on the borders of South West London/Surrey on Tuesdays and Thursdays. The rest of the week offers flexible in-office or home working. The position offers a competitive salary and a vibrant, collaborative environment.