Hybrid Spare Parts & Service Coordinator

ABB; Aberdeen City; Hybride; GBP 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive salary

25 days annual leave plus bank holydys

Competitive contributory pension

Life assurance

Flexible benefits scheme (holiday buy–

Internal mobility opportunities, mento

Employee Assistance Programme

Generous employee referral scheme

Résumé du poste

ABB in Aberdeen is seeking a Spares Coordinator to support service sales with spare parts enquiries and coordinate the full customer supply process. You will help ensure on-time delivery, accurate invoicing, and strong customer satisfaction from our Aberdeen facility.

Responsibilities include quotations, order entry, shipping documentation, ERP data integrity, and coordinating with global teams. This hybrid role offers growth within a leading energy division and exposure to global supply chain

Qualifications

• Experience in a customer service or end-to-end order management environment.
• Strong communication and listening skills.
• Collaborative and adaptable team player.
• Self-motivated and proactive with workload management.
• Excellent attention to detail and accuracy.

Responsabilités

• Prepare quotations in line with procedures and global policies.
• Enter customer orders and process purchase orders, ensuring quotations, FCM, delivery dates and COTD targets.
• Manage delivery and export documentation, shipment coordination, certificates of origin and compliance.
• Maintain ERP master data for global reporting and import/export requirements.
• Support inventory management, goods movements and replenishment for Caspian locations.
• Invoice delivered orders in a timely manner, resolve invoicing issues and assist with overdue payments.
• Manage repairs, service and spares orders including RMA processes and backlog reviews.
• Provide wider team support with imports, expediting, purchasing and shipment coordination.

Connaissances

Order management

Communication

Team player

Prioritisation

Attention to detail

Outils

SAP

MS Office

Description du poste

ABB in Aberdeen is seeking a Spares Coordinator to support service sales with spare parts enquiries and coordinate the full customer supply process. You will help ensure on-time delivery, accurate invoicing, and strong customer satisfaction from our Aberdeen facility.

Responsibilities include quotations, order entry, shipping documentation, ERP data integrity, and coordinating with global teams. This hybrid role offers growth within a leading energy division and exposure to global supply chain