Hybrid SPA & Frontline Admin Specialist

NHS; Chippenham; On-site; GBP 24,000; Full time

Job summary

A leading healthcare provider in Chippenham is seeking a motivated Business Support Administrator to ensure efficient communication for patients and professionals. The role involves managing calls and emails, supporting administrative tasks, and delivering outstanding customer service. Candidates should possess excellent communication and organisational skills and thrive in a fast-paced environment. An attractive salary of £23,875 and various employee benefits are offered.

Benefits

Salary of £23,875

Free tea, coffee, and milk

Access to discounts through My Reward Hub

Flexible access to wages

Mental and physical wellbeing support

Career coaching and counselling

Opportunities for professional development

Qualifications

• Ability to manage communications efficiently.
• Experience in a customer-facing role.
• Flexibility to support colleagues and service users.

Responsibilities

• Act as the first point of contact for all SPA communications.
• Manage and direct calls, emails, and correspondence appropriately.
• Support the wider business support function with administrative tasks.
• Ensure all work is completed within agreed competencies and service standards.

Skills

Excellent communication skills

Organisational skills

Proactive

Team-oriented

Job description

A leading healthcare provider in Chippenham is seeking a motivated Business Support Administrator to ensure efficient communication for patients and professionals. The role involves managing calls and emails, supporting administrative tasks, and delivering outstanding customer service. Candidates should possess excellent communication and organisational skills and thrive in a fast-paced environment. An attractive salary of £23,875 and various employee benefits are offered.